Data Entry Customer Support
Resume:
MICHON N. JACKSON
**** ********* ***** ***** *****, La 70816
******@*****.***
SUMMARY
Experienced in various fields; Customer Support and Managing multiple accounts.
HIGHLIGHTS
• NEAT, CLEAN AND PROFESSIONAL APPEARANCE
• COMFORTABLE STANDING FOR LONG TIME PERIODS
• MATH AND LANGUAGE SKILLS
• DELIVERS EXCEPTIONAL CUSTOMER SERVICES
• PROVEN LEADER
• EXCELLENT MULTI-TAKER
• RESTAURANT MANAGEMENT
• RELIABLE AND PUNCTUAL
• ACTIVE LISTENING SKILLS
• SEASONED IN CONFLICT RESOLUTION
• SHARP PROBLEM SOLVER
• ENERGETIC WORK ATTITUDE
• LARGE CASH/CHECK DEPOSITS EXPERT
• INVENTORY CONTROL FAMILIARITY
• TOP SALES PERFORMER
• TELEPHONE INQUIRIES SPECIALIST
• INVOICE PROCESSING
ACCOMPLISHMENTS
Customer Interface
-Greeted customers upon entrance and handled all cash and credit transactions.
-assisted customers over the phone regarding store operations, product, promotions, and orders.
Multi-Tasking
-Cashiered with two cash registers at once in tandem to maximize customer flow.
Customer Service
researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks working overtime as needed.
Education
Woodlawn High School
High school Diploma
University of Phoenix
Bachelors in Accounting
Experience
2021-2023 L’auberge Casino and Hotel (temporary)
Revenue Auditor
Review reports and documentation from the casino floor
Issue exemptions for errors on reports
Data Entry
Reporting taxes to State Police
2019-2021 Price Leblanc Toyota (temporary)
Accounting Clerk
Reviewing and cancelling warranties for customer vehicles
Issuing payments to customers for cancelations
Data Entry
2019 Park 7 Group (temporary)
Bookkeeper
Receiving deposits
Billing vendors and contractors
Paying water and light bills for residents
Eviction
Data Entry
2014-2019 Southern Vehicle Accessories
Parts Administrative Assistant
Taking orders
Creating shipping labels
Inventory
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