Customer Service Representative

Latisia Andrea Virginia Armijo

Objective Statement

Self motivated with the drive to always exceed expectations and operate in high pressure environments.

Work History

SESLOC Credit Union-Member Service Representative

San Luis Obispo, CA

07/31/2023-07/31/2024

- Originate loan applications and review loan files to verify application is completed.

- Maintain all contact with members for consumer loans to ensure loan process steps are completed.

- Provide general information about share application process and all credit union products/services.

- Complete all required steps in the account opening/closing process. Bank of America- Relationship Banker

San Luis Obispo, CA

07/26/2022 -07/26/2023

- Knowledge of proper cash handling procedures.

- Experience in Opening/Closing Procedures

- Verifying and authenticating customers through the Interact System properly

- Admitting them to their safety deposit boxes and opening and closing vaults.

- Accepting deposits of both checks and cash and validating deposit slips.

- Understanding client care and financial-based solutions

- Accurate Balance Allocation

- Advising solutions of financial independence

- Maintaining a strong consistent BCR

*******.******@*****.***

Phone:+1-805-***-****

501 Robert Ct Nipomo CA, 93444

Skills

● Customer Service excellence

● Cash handling

● Experienced with the MerlinTeller System

● Detail oriented

● Service recommendations

● Excel under pressure

● Knowledge with Bank of America’s

products

● Lobby Leading experience

● Organized

● Capable to multi-task

Education

06/2016

Nipomo High School

Nipomo, CA

Rewards

Employee of the Month

Vons Pavilions

2021

Safety Captain

Vons Pavilions

2021

Vons Pavilions - Front End Supervisor

San Luis Obispo, CA

12/2020-07/2022

- Provided breaks and lunches for my employees

- Maintaining leadership

- Handled any cash given to employees- including the EOD process.

- Recognized as Employee of the Month March 2021 for amazing customer service

- Provided customer service using extensive knowledge of food items.

- Communicated food recommendations and preferences to educate and entice potential customers.

- Offer mobile services to benefit the customer and business all in one

- sales purchases, and on occasion stocking shelves Cracker Barrel Old Country Store - Waitress

Santa Maria, CA

01/2018- 08/2020

- Take food and beverage orders

- Serving food and beverages

- Food safety

- Menu Knowledge

- Memorize daily specials and allergen information

.

Contact this candidate