Teacher
Resume:
Cinthya Luna
Academic Bilingual Team Player
Mercedes, TX
************@*****.***
Core Qualifications:
• Proofreading/editing
• Interactive teaching/learning
• Effective listening
• Clear public speaking skills
• Positive atmosphere promotion
• Communicates effectively
• Fluent in English and Spanish
• Advanced anatomy knowledge
• Comprehends interaction with human tissues
• Proper sterilization techniques
• Problem resolution ability
• Patient/family focused
• Medical instrument sterilization mastery
Authorized to work in the US for any employer
Work Experience
Paraprofessional/ PEIMS Clerk
Ruben Hinojosa Elementary-Mercedes, TX
February 2016 to July 2020
Given own classroom to assist bilingual students, inclusion with life skill and bilingual students, attendance reports, and worked with office tools
Paralegal Data Entry Translator
American Pro Bar
August 2014 to June 2015
Would translate for refugees coming from Central America Data Entry Clerk/ Scalehouse Operator
Kelly Services-Pioneer-Weslaco, TX
October 2013 to February 2014
Inputed data into computer that was collected in the field, made summaries, estimates, and reports of the data and counts gathered. Weighed in and out service trucks at the plant to acquire the amounts of seed collected in the fields.
Customer Service Agent / Fraud Department
ACE Telecommunications-Harlingen, TX
September 2013 to October 2013
Improved customer service skills, answered service questions, informed customers about other products and services, Opened customer accounts by recording account information, maintained customer records by updating account information, kept customer information confidential, resolved product or service problems by clarifying the customer's complaint, determining the causes of the problems with their debit cards, expediting correction or adjustment.
Merchandiser
Driveline Retail -Online
January 2009 to January 2013
Worked independently as a Merchandiser to improve stores being prepared for opening. Designed displays to make the store experience interactive and engaging. Displayed the appropriate signage for products and sales promotions. Established and maintained proper high traffic displays, resulting in increased sales. Sales Associate
Michoacana-Weslaco, TX
January 2008 to December 2008
Created new processes and systems for increasing customer service satisfaction. Prevented store losses using awareness, attention to detail and integrity. Created new processes and systems for increasing customer service satisfaction.
Data entry
NICO Security Solutions-Weslaco, TX
February 2007 to November 2007
Verified that information in the computer system was up-to-date and accurate. Compiled statistical information for special reports. Verified and logged in deadlines for responding to daily inquiries. Convergy's--
Customer Service Representative
Convergys-Pharr, TX
April 2006 to January 2007
Specialized in customer satisfaction while taking incoming calls. Able to work closely with other team member to achieve higher expectations.
Surgical Technician
Rio Grande Oral & Maxillofacial Surgery-Harlingen, TX September 2003 to December 2005
Greeted and prepared patients for dental examinations and inpatient surgeries. Properly sterilized dental equipment and examination rooms in accordance with infection control policies. Effectively operated x-ray machines and developed x-rays. Routinely completed inventory, supply orders and restocked supplies.
Provided appropriate postoperative instructions as prescribed by dentist. Thoroughly gathered and recorded medical and dental histories and vital signs of patients. Correctly arranged instrument trays prior to dental procedures and surgeries. Duplicated x-rays when requested by insurance companies. Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures. Closely evaluated the position of wisdom teeth to determine any
existing or potential problems. Performed surgery to prepare the mouth for dental implants and aid in regenerating bone and gum tissues.
Education
Associate of Science in Surgical Technology
Texas State Technical College - Harlingen, TX
2003
High School Diploma in Advanced
Mercedes High School - Mercedes, TX
1999
Education
University of Texas Pan American - Edinburg, TX
Bachelor's degree
Skills
• Dental Assisting (2 years)
• Infection Control Training (4 years)
• Anatomy Knowledge (10+ years)
• Physiology Knowledge (10+ years)
• Proofreading (10+ years)
• Telecommunication (10+ years)
• HIPAA (5 years)
• Medical Terminology (10+ years)
• Vital Signs (10+ years)
• Laboratory Experience (10+ years)
• Public Speaking (5 years)
• Dental Receptionist (5 years)
• Nursing (10+ years)
• Medical Records (10+ years)
• Medical Scheduling (10+ years)
• Management (5 years)
• Curriculum Development (8 years)
• English (10+ years)
• Teaching (8 years)
• Chairside Assisting (5 years)
• Microsoft Powerpoint (10+ years)
• Customer service (10+ years)
• Typing (10+ years)
• Warehouse experience
• Sales
• Computer skills
• Organizational skills
• Negotiation
• Program design
• Body mechanics
Certifications and Licenses
Certified Surgical Technologist
Certified Surgical Assistant
Substitute Teaching Certification
CPR Certification
First Aid Certification
Assessments
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Academic bilingual and very proficient
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