Front Line End

Marissa Seeley

Palmdale, CA *****

************@******.***

********************@***********.***

+1-661-***-**** (c)

1-661-***-**** (h)

Organized, independent worker with strong time management skills. Detail oriented and able to learn new tasks quickly and effectively.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

To Cashier/Front Line

El Pollo Loco - Palmdale, CA

March 2008 to March 2008

August 2011 Assisted guests with making menu choices in an informative and helpful fashion. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods. Appropriately suggested additional items to customers to increase restaurant sales. Managed closing duties, including restocking items and reconciliation of cash drawer. Correctly calculated charges, issued bills, and collected payments. Prepared the buffet and salad bar for dinner service. Completed opening and closing checklists according to set standards. To Cashier/Opener

Mc Donald’s - Palmdale, CA

February 2006 to February 2006

Nov 2007 supported other areas of the restaurant as necessary, such setup, cleanup, prep work and equipment maintenance. Greeted guests in a pleasant and courteous manner. Maintained a professional tone of voice and words at all times, including during peak rush hours. Diligently cleaned, sanitized, and organized food speed racks, food bins, dry storage racks and chemical storage room. Quickly and thoroughly mopped floors removed trash and cleaned and stocked restrooms. Actively complied with all health department regulations and rectified issues immediately. Completed all opening and closing checklists according to set standards. To Cashier/Front End

Arby’s - Colorado Springs, CO

October 1998 to October 1998

April 2000 Welcomed and acknowledged all guests in a friendly, service-oriented manner. Actively complied with all health department regulations and rectified issues immediately. Completed opening and closing checklists according to set standards. Operated and maintained cleaning of equipment and tools, including dishwasher, handwashing stations, pot- scrubbing station and trash compactor. Cleaned dishes with detergent and rinsing and sanitizing chemicals in 3-compartment sink. Supported other areas of the restaurant when necessary. Maintained a professional tone of voice and words at all times, including during high-volume, peak rush hours. Continually kept carpets and floor clear of debris. Effectively used items in stock to decrease waste and profit loss. Education

Associate of Arts in Criminal Justice

Antelope Valley Community College Lancaster - Lancaster, CA, US Skills

• Highly responsible and reliable Upbeat, outgoing, and positive Works well under pressure Mathematical aptitude

Exceptional interpersonal skills High-volume dining

• Sales Management

• Pricing

• Operations Management

• Surveillance

• Basic Math

• Research

• Budgeting

• Negotiation

• Management

• Sales

• Conflict Management

• Leadership

• Merchandising

• Accounts Receivable

• Security

• Business Development

• Payroll

• Strategic Planning

• Interviewing

• Tutoring

• Recruiting

• Hotel experience

• Process Improvement

• Account Management

• Customer service

Languages

• English - Expert

Certifications and Licenses

Food Handler Certification

Contact this candidate