Customer Service High School
Resume:
Riley Fletcher
Bloomfield, NJ, *7003
*******************@*****.***
Skills
•Able to problem solve, anticipating, analyzing, and identifying problems, responding quickly when situations arise and preventing problems when possible
•Basic computing skills which include the ability to navigate simple ticket printing applications or look up product information
•Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language
•Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
•Self-motivated. Multi tasks with minimal supervision
•Have the opportunity to engage in diverse and challenging work
•Team Player
•Reliable
Experience
June 2023 - October 2023
Door Dash
Delivered food and other items in a timely manner while maintaining the highest customer service standards.
●Drove own vehicle or used company provided vehicle to deliver orders, following all applicable laws and regulations regarding commercial driving privileges.
●Maintained clean and well-maintained vehicles at all times, including checking fluid levels, tire pressure, etc., as appropriate for the weather conditions.
●Followed all safety procedures when loading/unloading deliveries from vehicle and during delivery route travel (e.g., securing loads).
●Communicated with customers about any delays or issues that may arise during the delivery process via phone calls or text messages as needed.
March 2020 - April 2022
Lane Landscaping - Laborer
●Maintained an efficient work pace
●Primarily participated in weed control
●Ensured friendly environment customer service for residents
●Responsible for estimating planning and carrying out various tasks.
●Built and stained fences.
●Create and build water fountains, flower beds, etc.
●On a weekly basis; checked and maintained contracted customer properties.
●Instrumental in a key role in running the lawn business.
●Mow, edge, lay, mulch down, trim small trees, and shrubs.
●Load and unload truck and picked and packed products.
●Performed Housekeeping duties to maintenance private, commercial job
November 2023 - December 2023
UPS Warehouse
●Properly order and pack UPS trucks so the drivers could get their job done faster.
●Handle packages with care so the customers receive their products in good condition as they should be.
●Mange time by taking and placing packages in their place whether it’s Wheel call, 1-9 trucks, A-Q trucks, and trucks to Pinedale.
●Manage to efficiently move, grab, arrange packages weighing from 1-150 lbs so my crew mate next to me would be able to properly scan the barcode and place labels on the packages so our other crew mates can tell which package goes to what truck.
●Properly communicate with crew mates so we could all do our jobs efficiently and organized.
●Work together with my crew mates so we can all get our work done on time and effectively.
●duties Help my driver deliver packages to the correct house on time and very effectively.
Education
2018 - 2022
Centennial High School- High School
2022 - 2023
Green River High School- High School Diploma
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