Shift Supervisor Microsoft Office

Javiah Rankine

Lanham, MD *****

240-***-**** – **********@*****.***

Professional Summary

Creating an enthusiastic lifestyle is my passion. Bringing logistics, facts, and numbers together along with a spark of hope, courage and fun. A dependable and passionate candidate, successful at managing multiple priorities with an optimistic attitude. Willingness to take on added responsibilities to meet goals and aspirations. Ability to handle multiple projects simultaneously with a high degree of accuracy and precision.

Skills

•Management

•Outstanding oral and written communication

•Time management

•Staff management

•Goal oriented

•Collaborative and creative

•Decisive: Capable of delivering quick solutions

•Sales

•Capable to demonstrate, promote, and sell

•Strong networking skills

•Persuasive and comforting

•Good at reading people

•Negotiating skills

•Computer

•Proficient in SPSS

•Advance in Excel

•Quick with calculations

Proficient in Microsoft office

Work Experience

12/2021- Current Shift Supervisor

•Anticipate needs of store and customers by evaluating environment

•Proficient training to more than 15 employees during tenure, educating on successful work performance and encouraging coaching

•Conduct routine inspections to check quality and compliance with established specifications

•Resonating and listening to customer feedback to maintain customer satisfaction at all times

•Manage shift operations, supplied resources and monitored team tasks to make sure all tasks are done to proficiency

•Inventory skills: managed, ordered, organized, and maintained supplies to ensure location well stocked with necessary supplies

•Enforce company policies and regulations with employees

•Balanced tills and completed opening and closing procedures as follow

07/2022 - 06/2023 Security (AP)

•Maintaining presence, assessing and preventing all possible thefts along with the ability to utilize surveillance systems.

•Greeting and engaging every guest with smiles and a courteous and friendly attitude.

•Outstanding communication skills to convey information to others and develop a deeper understanding.

•Ability to accurately class and document cases using designated management systems.

•Skilled in de-escalation and safety procedure tactics along with experience in recovery to prevent shortage and future problems.

•Experience in crisis response and crowd management to provide support to all team members and guests.

05/2021 - 09/2021 Assistant Librarian

•Located library materials, resources and technologies to fulfill patron requests

•Maintained a safe and calm library environment to maintain, hazard-free and suitable settings

•Organized library shelves, materials and equipment in clear, alphabetized order

•Helped people with their needs and wants within the library while finishing all assigned tasks

•Handled check-in and check-out process of library books and materials at circulation desk

•Maintained and updated patron records in library system database

•Collected fees, fines and donations for balanced library finances

Education

08/2021-07/2022 Morgan state university, MD

Additional:

Have held many jobs and positions while in and out of school including but not limited to; retail, customer service, fast food, and a representative. Some examples are Ross (shift supervisor), Charley’s (shift supervisor), Target (Security), and Chipotle (crew member).

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