Customer Service Front Desk
Resume:
Alisha Tilley
Winter Haven, FL *****
*************@*****.***
Work Experience
Medical Receptionist
Mondello family Clinic-Dundee, FL
October 2021 to Present
Front desk receptionist. Taking calls, making calls for any updates, scheduling appointments, rescheduling appointments, faxing medical records, and helping patients with any other concerns or needs as they are entering or leaving.
Title Clerk
Legion tag agency-Winter Haven, FL
May 2023 to July 2024
Customer service. Title transfers. Tag renewals.
Customer Service Associate
Walmart-Auburndale, FL
April 2016 to November 2021
My job is to make sure customers get their returns or exchanges taken care of, fix any errors that may haven taken place during their check out time, help unsatisfied customers become more pleased and make sure they leave satisfied all together. I handle any incoming and outgoing calls, and I help associates who need assistance or have any questions or concerns. Customer Service Associate
Education
High school diploma
Penn foster
High school diploma
Skills
• Customer Service
• Computer Operation
• Sales
• Upselling
• Cash Handling
• Guest Services
• Cleaning Experience
• Front desk
• Computer skills
• Retail sales
• Medical Receptionist
• Merchandising
• Organizational skills
• Time management
• Medical Scheduling
• Cash handling
• Cash register
• Microsoft Office
• Negotiation
• Microsoft Excel
Certifications and Licenses
Driver's License
April 2022 to January 2031
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