Sales Associate Battle Creek
Resume:
Hilary Smith
Springfield, Michigan *****
**************@*****.***
Career Statement: Obtain sustainable employment with an organization that utilizes my skills and has room for advancement while aiding in the growth of the organization. I desire a company that uses my creativity and life-long devotion to making people smile to help everything in the world sparkle like a thousand stars. My devotion to learning has kept me up-to-date as this housewife of 20 years never stops learning.
Employment Experience:
Clear Choice Payments (Sales Associate) Battle Creek, MI
Sales Associate 3/2024–Present
Fill out Client Information
Evaluate Client Needs
Discuss Company Overview
Sign Prospective Merchants for Merchant Solutions
File Paperwork
Take Detailed Notes
Keep Detailed Records
Go door to door and grow client base
Set and Make Appointments Following Up as Necessary
TTEC for Bank of America (Claims Agent) Battle Creek, MI
Claims Initiation 6/2022–2/2024
Fill out Client Information
Evaluate Client needs
Discuss Claim details
Evaluate Status of Claim
File Claim
Take detailed notes
Answer phones in busy call center in a professional empathetic manner
Census 2020 NRFU Operation (Enumerator Temp Position) Battle Creek, MI
Census Worker 8/2020– 10/2020
NRFU-Non-responsive Follow Up
Help individuals complete the 2020 Census Form that had not responded to prior mailings when available.
Investigate Addresses that appear to be vacant or do not exist
Talk to management to get information on Apartments in their complex
Drive to respective locations using safe driving practices
100% Travel
For my group, I was the Top Enumerator for closed cases when in front of respondents
Starlight Paintings (CEO) Battle Creek, MI
CEO and Chief Creative Designer 03/2018– Present
Create paintings for clients to enjoy and purchase while using my free time to develop a new skill.
Market and sale paintings to clients in a friendly and positive way all to spread the joy of life and beauty across the world.
Keep accurate records of all sales compared to expenses as a limited budget was originally available to turn something done to joy into a budding business.
Keep the website and Facebook pages as up-to-date as possible www.starlightpaintings.com given limitations in hosting software.
Search for events to sell pictures. First year one opportunity was available. Second year ten.
At every event, there was a profit.
Source and obtain items as cheaply as possible while increasing a professional appearance.
Ensure all profits went to making the customer experience more pleasant and professional.
Treat all individuals as gold and grow company one handshake and smile at a time.
Answer emails and handle 100% of all business endeavors from administrative to every man.
Due to COPD the current season is closed and expecting to remain closed for the current Amateur Art Selling Season.
Red Cross (Volunteer) Battle Creek, MI
Donor Ambassador 04/2020 – Present
Help maintain a safe environment for blood donors.
Help new members to the Red Cross enroll in the company via virtual portals.
Ensure every donor has the topmost in care and treatment.
Learn the history of the Red Cross and be prepared to jump at a moment’s notice to help aid the world, anywhere in the world.
Saving one life at a time. Holding out hope with a smile or look that means to try to understand.
This position can be flexible around any work schedule.
Voces (Volunteer) Battle Creek, MI
Afterschool Program Teacher’s Aid 02/2020 – 4/2020
Help teacher organize projects, books, and supplies
Help students learn to read, complete projects, and creativity.
Clean up after the program concludes and fill-in when necessary
Create projects and rubrics for teaching projects to diversely aged children
Program is currently in shutdown due to Corona Virus outbreak, and I am welcome to return at any time.
TRMI (OnStaff Temp Positioning) Battle Creek, MI
Quality Control 09/2016 – 11/2016
Examined products to verify conformance to quality standards
Conferred with managers to ascertain updates on quality standards
Maintained and updated documentation regarding job orders
Examined and inspected stock items for defects, reporting any damage to supervisors
Applauded for fine attention to detail and rules.
Turbo Tax (Temporary Position) Rochester, NY
Software Trouble Shooter/Call Center 09/2011 – 01/2012
Received customer calls and assisted with account, technical, and billing issues.
Customer confidentiality was regarded as the utmost importance.
Researched and analyzed member accounts to identify and resolve discrepancies.
Consulted with customers on products and services by recommending various products, and troubleshooting issues.
Followed Scripts and Prompts when needed
Applauded for fine customer service techniques early into training
Certification:
Heartsaver from the American Heart Association Saint Joseph, MI
First Aid CPR AED 01/30/2020 – 01/30/2022
Training Center ID: MI03613
TC Address 1234 Napier Ave., Saint Joseph 49085-2112 USA
TC Phone 269-***-****
Instructor Name & ID: Kathy Tyson 011********
E Card Code 206*********
Education:
Code Academy-Computer Language Refresher: Python 2, HTML, Visual Basic New York City, NY
Open Learn Through Open University-Writing & Marketing Classes United Kingdom
Saginaw Valley State University-Masters Communication Classes Saginaw, MI
Mott Community College-Undergraduate Computer Language Classes Flint, MI
Indiana State University-Bachelor’s in Mathematics and Master Classes in Mathematics Terre Haute, IN
Vincennes University-Associate Degree in Mathematics and Secondary Education Vincennes, IN
North Davies Jr. & Sr. High School-Academic Honors Diploma Elnora, IN
Soft Skills:
Creative
Collaboration
Willingness to learn
Problem solver
Self-motivation
Time-management
Team player
Efficient
Good communicator
Stays on task
Trustworthy
Enthusiastic
Hilary Smith
Springfield, Michigan 49037
**************@*****.***
References:
Kenneth Hunley (Goes by Ken) Battle Creek, MI
Client of Starlight Paintings & Former Tenant 269-***-****
Renee Brown (Goes by Misty) Battle Creek, MI
Client of Starlight Paintings & Former Tenant 269-***-****
Heather Flores Battle Creek, MI
Voces 269-***-****
**@*******.***
Suzie Carmichael Battle Creek, MI
Lead at TRMI
Tammy Harrell Battle Creek, MI
Supervisor for Census 269-***-****
**************@*****.***
Contact this candidate