Tiffany Harris
Indianapolis, IN
Professional Summary:
Medical Assistant with 7+ years of experience bringing years of hands-on experience balancing administrative and clinical duties to achieve patient satisfaction. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), EMR, medical billing, patient scheduling, high volume data entry, telephonic triaging, ICD-10, CPT coding, insurance verification, prior-authorizations, patient charting, HIPAA compliance, and medical terminology. Efficient patient care skills; performing vital signs, laboratory procedures, injections, venipuncture and phlebotomy, observed & adhered to HIPAA regulations. Education:
Broad Ripple High School 1996
Fortis College June 2019
Certifications:
CCMA Certification No: E5Q7K6Y6 Exp: Renewing
Professional Summary:
Healthcare Support Staffing Group Indianapolis, IN Aug 2023- Jan 2024 Medical Assistant
● Rooming and obtaining p’s vitals.
● Triaging pt’s when necessary
● Performing EKGs as requested per provider
● Administering injections, and entering all information given accurately in a timely manner.
● Other tasks needing fulfilled includes preparing the provider with equipment used for minor in-office procedures as well as assisting when necessary.
● Properly cleaning and preparing exam rooms to ensure they are stocked and cleaned
● Addressing all provider’s calls, prior auths, pharmacy calls, referrals, refill requests, etc.
● Ensures all chart documentation in EHR is completed timely and accurately.
● Performs POCT lab testing as directed, prepares specimens, maintains lab documentation in accordance with CLIA standards and protocols
Ascension Medical Group, Indianapolis, IN July 2022 – July 2023 Admin Support/Medical Assistant
● Open clinic daily, checking patients in/out for appointments.
● Ensure Phreesia Pads are charged/powered on and ready for utilization
● Check patient's insurance eligibility prior to appt, (Medicaid and Medicare are checked on the day of appointments), verify/upload images of photo Id’s, insurance cards, RX cards.
● Collect co pays and outstanding balances and also to provide good faith estimates to our self-pay patients to give them an estimate of services provided for that day of service
● Coordinate patient referrals and follow-ups
● Maintain a clean and orderly examination room and ensure sufficient medical supplies are available Provide exceptional patient education and answer any questions regarding treatment plans
● Administer prescribed medications and injections under physician supervision Jane Pauley CHC, Indianapolis, IN Dec 2020 – Dec 2022 Certified Lead Medical Assistant
● Rooming patients.
● Obtaining vitals.
● Triaging patients.
● Performing EKG’S as requested per provider.
● Administer injections.
● Assisting providers with minor procedures and other duties as assigned .
● Other duties fulfilled include properly preparing exam rooms to ensure their properly stocked/cleaning, triaging patient calls, reviewing patient test results and medications, handles pharmacy calls, and coordinates referrals/approvals. Communicates effectively (written/orally) with patients, their families, co-workers, and others as well.
● Ensures chart documentation in EHR is completed timely and accurately.
● Performs POCT lab tests as directed, prepares specimens, operates/calibrates lab equipment, maintains lab documentation in accordance with CLIA standards and protocols. Also, as Lead MA and Back-Up Vaccine Coordinator the job also required me to train new employees.
● keep a log of expired vaccinations and refill new ones and discard old ones out of the AccuVax machine and also reorder items for the medical team.
● Position was also remote as needed during pandemic and horrible weather conditions. Carmel Health & Wellness Holistic Medicine, Carmel, IN Oct 2018– Feb 2020 Medical Assistant
● Maintain a clean and orderly examination room and ensure sufficient medical supplies are available
● Provide exceptional patient education and answer any questions regarding treatment plans
● Schedule patient appointments and manage patient check-in and check-out procedures
● Collaborate with the administrative team to ensure smooth office operations
● Record patients' medical history and vital signs accurately in the EHR system
● Perform phlebotomy and collect lab specimens as needed