Customer Service Administrative Assistant
Resume:
Courtney Sexton
Sharon, SC *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Compliance Specialist
AMA Consulting Group, LLC
Present
Public Housing Manager
York Housing Authority
January 2021 to November 2022
Property manager for 125 apartments + 5 stand alone homes for the Housing Authority of York. Customer Service Representative
State Farm Mutual Automobile Insurance Company - York, SC May 2020 to January 2021
Administrative Assistant/HR Assistant
Gastonia, NC
November 2017 to January 2020
Education
College in Dental Assisting
Skills
• Internal Audits
• Compliance Management
• Typing
• Auditing
• Microsoft SharePoint
• Research
• Microsoft Office
• Fair Housing Regulations
• Microsoft Powerpoint
• Process Improvement
• Risk Management
• Data Entry
Certifications and Licenses
Property & Casualty License
May 2020 to March 2024
Life & Health Insurance License
October 2020 to March 2024
Nan McKay HCV Housing Specialist + HOTMA certification. September 2023 to Present
Assessments
Call center customer service — Proficient
May 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Attention to detail — Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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