Entry Level Front Desk
Resume:
CONTACT
Nairobi, Kenya
***********@*****.***
LANGUAGES
English – Native Speaker
Swahili – Native speaker
EDUCATIONAL BACKGROUND
Bachelor’s degree of institutional
catering and accommodation
management -Technical University
of Kenya - December 2022
KCSE Certificate – St Monica Girls
High School Kitale- B Plain
KCPE Certificate- Misikhu Boarding
-361 marks
Skills and Competences
• Exceptionally Organized
Ability to learn new concept within
the environment push for positive
change in the existing system
• Strong communicational skills
Ms. DIANA WAFULA
PROFESSIONAL SUMMARY
A highly organized, passionate, and reliable hospitality undergraduate with experience over one year experience in Hospitality industry and knowledge of safety regulations for group. Seeking entry level Cabin crew opportunity that will enable me support achievement of the Institution mission and grow my career. WORK EXPERIENCE
March 2022 to June 2022
Housekeeping Trainee, Movenpick Hotel & Residences Nairobi
(Accor)
• Making beds and replacing dirty linens and Towels
• Restocking guestroom amenities like toiletries, drinking glasses, and notepads
• Addresses guests' needs when they call the front desk
• Cleaning guestrooms, public space, and stairways
• Removing garbage, recycling, and room service trays
• Picking up and returning valet laundry items
• Notifying the maintenance department about broken appliances, old light bulbs, or damage
• Direct guests to their rooms and other facilities In the hotel
• Hotel Laundry
• Housekeeping Supervision
September 2021 to December 2021
Attaché, Kenya Safari Lodges & Hotels Ltd (Mombasa Beach Hotel
• Reported and documented all lost and found items for guest retrieval during and after their stay
• Food and beverage/Bar serving
• Front office and reservations and cashier
• Food and Beverage production (cold kitchen, Pastry, butchery, and hot kitchen)
• Recording of food and beverage costs and assist In Inventory management and stock taking
• Cleaning restrooms, performing general sweeping, mopping, and disinfecting and Laundry
April 2019 To July 2019 Catering and Accommodation Attaché, Brook house School
• Assist in the preparation of Food and Beverage
• Food and beverage Serving
• Laundry
• Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing certain parts of the school: rooms, toilets, corridors, classroom
• Self-motivated with outstanding
time management
• Integrity-
• Able to work as valued member
of a team or independently
REFEREES
Ms. Kimani
Lecturer
Technical University of Kenya
071818585
• Fill and replenish toilet tissue, soaps etc. to the required standards Cleaning desks, seats, and skirting boards
• Report any damages, maintenance problems, safety Issues and potential hazard to supervisor
Jan 2019 to April 2019, Catering Attaché, Parliament of Kenya
• Assist In food and beverage serving
• Assist In food and beverage preparation
• Wash crockery & cutlery etc. left in sink area, and tidy sink area afterwards
Contact this candidate