Cosmetologist, able to work in fast paced environments

Mackenzie Bradshaw

Professional Summary

Energetic employee with serval years’ experience in customer service and satisfaction. Demonstrated ability in streamlining salon operations and improving client service quality through effective communication and teamwork. Skilled in time management, problem solving and customer service, dedicated to contributing to seamless operations and exceptional client experiences.

Employment History

Ruby Tuesday Host Woodbridge

Jan 2020 – April 2022

Welcomed guests and ascertained their dining needs

Seated guests and managed seating chart

Monitored restaurant activity to determine seating and dining flow

Performing opening and closing duties, as needed

Assisted others with side work including, but not limited to cleaning, stocking, and folding silverware

Ensured knowledge of menu

Responded to guest inquires and requests in a friendly and efficient manner

Aided fellow team members and other departments whenever necessary to maintain positive working relationship.

Statement Salon Hair Technician Woodbridge

April 2021 – May 2023

Streamlined salon operations by efficiently restocking products, ensuring a smooth workflow and high client satisfaction

Led communication efforts to understand client needs, resulting in improving service quality and customer retention

Worked closely with team members to supply exceptional shampooing, blowouts, and color applications enhancing overall salon performance

Scheduled and supported stylist calendar

Processed payments using multiple forms of payment applications

Provided excellent customer service skills

Ensured workstations were cleaned, sanitized, and well stocked each day.

INOVA Patient Transport Fairfax

April 2023 – May June 2024

Transport patients through hospital, including but not limited to patient rooms, specialized service, and treatment areas, ensuring safe patient travel

Ability to put patients at ease and treat them in a professional manner, comfort patients and their families by offering support and encouragement. Enhancing overall healthcare efficiency and patient satisfaction

Maintain safe, secure, and healthy work environment by following standards and procedures, following federal and state regulations

Consistent contact with nursing staff, administration, transport aides and other hospital personnel on patient status

Aiding medical staff with patient mobility, contributing to seamless operations and improved patient care

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