Case Manager Foster Care

MILDRED AGUILERA

***** ********** ***** 646-***-****

Cornelius, NC 28031 Email: ************@*****.***

PROFILE

Highly skilled and accomplished Human Services Case Manager working on a variety of care covering elderly care, foster care, child crisis interventions, bi-lingual interpretation, parent counseling, and socialization, and community engagement/family head start.

COMPETENCIES

Emergency Assistance

Foster Care Placement

Home Visits

Crisis Management/Interventions

Supervised Visitations

Community-Based Partnerships

Family Support

Client Welfare/Safety

Client Advocacy

Case Management/Documentation

WORK EXPERIENCE

ALLIANCE CENTER FOR EDUCATION, Charlotte, NC 2015 – Present

EARLY HEAD START HOME VISITOR 4/17 – Present

Facilitate and design socialization activities, including parent peer-to-peer sessions, health and well-being and community-based programs, serving 100+ families.

Provide services to 45 diverse families that include age-appropriate and collaborative, parent-led goals by encouraging family-driven ideas/encounters and utilizing parent, family and community engagement (PFCE) framework, raising program impact 90%.

Develop and cultivate dynamic relationships with 30+ community partners to maximize service coordination and resource retrieval.

Use case management, client advocacy and resource allocation with a focus on individual and family life enrichment.

Utilize evidence-based case outcomes to measure program effectiveness and to serve as a baseline for continuous quality improvement.

FAMILY CASE MANAGER 2015 – 2017

Assisted families in their homes or community to promote head start’s parent, family and community engagement framework (PFCE).

Collaborate with families to improve quality of life.

Partner with community resource providers to maximize service availability to families.

Assisted in outreach and recruitment processes to maintain funded enrollment for age eligible children in all programs.

Work closely with parents, providing parent training, set family goals and measure performance versus goals to improve quality of life.

FAMILY SERVICES, Westchester, Pelham, NY 2014 – 2015

FSW FAMILY PRESERVATION WORKER

Provided crisis intervention to children and families at-risk of foster care placement.

Coordinated skills and programs for families in crisis.

Tracked and monitored family outcomes in real-time.

Used real-time observations and follow-up to take a proactive versus reactive response to risk and opportunities.

MILDRED AGUILERA Page 2

Resumé (Continued)

WORK EXPERIENCE (Continued)

PRO MED PERSONNEL SERVICES, New York, NY 2010 – 2012

JASA CASE MANAGER 2011 - 2012

Assisted elderly clients in choosing long-term care services.

Prepared referrals to ensure long-term care goals were met.

Ensured that elderly clients received services that preserved their dignity.

Partnered with clinical teams to review plans of care for each client.

JCCA CASE MANAGER 2010 – 2011

Assisted clients in the foster care setting to ensure their needs were being met and permanency goals were reached.

Maintained regular contact with all service providers and provided referrals for necessary programs and services.

Focused on ensuring a safe, nurturing and caring home and family environment.

Conducted ongoing visits to identify any child and/or family needs.

ABBOT HOUSE, Bronx, NY 2006 – 2008

FBH CASE WORKER

Responsibilities included, client contact, home visits and supervision of family visits, school visits, mental health referrals, and case coordination for foster families.

P.S. 43 BOARD OF EDUCATION, Bronx, NY 2001 – 2004

BILINGUAL FOURTH GRADE TEACHER

Developed lesson plans with clear objectives, units and projects and communicated those objectives to the students.

P.S. 1 BOARD OF EDUCATION, Bronx, NY 2000 – 2001

BILINGUAL FIRST GRAD TEACHER

Taught responsibilities included, prepared lessons plans and materials for twenty of more students.

EDUCATION

LEHMAN COLLEGE, Bronx, NY

Bachelor of Arts

BRONX COMMUNITY COLLEGE, Bronx, NY

Associate of Arts in EARLY CHILDHOOD EDUCATION

COMPUTER SKILLS

Microsoft Office; ChildPlus

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