Customer Service Loss Prevention

Jaden Elizabeth Kyle Phone: 203-***-**** Email: *************@*****.***

Dedicated and versatile with a strong background in customer service, seeking to leverage my skills and experience to explore diverse career paths within the industry. Committed to delivering exceptional service, enhancing customer satisfaction, and striving for higher achievements. Eager to embrace new challenges and opportunities that allow for personal and professional growth.

Xfinity Theater- May 2012-July 2016

Usher-Responsibilities:

-Greeted and assisted guests upon arrival, ensuring a welcoming and friendly environment.

-Scanned tickets and verified entry, maintaining a smooth and efficient admission process.

-Provided Exceptional customer service by addressing guest inquiries and resolving any issues promptly.

-Ensured the safety and comfort of guest by monitoring the venue and enforcing theater policies.

-Assisted in crowd control and guided guest to their seats.

Durham School Bus Services-Responsibilities:

-Ensured the safe and timely pick-up and drop-off of students to and from school

-Provided exceptional customer service by addressing the needs and concerns of service service dents the and parents.

-Assisted the bus driver in maintaining order and safety on the bus.

-Monitored student behavior and ensured adherence to school and transportation policies.

-Communicated effectively with school standing staff and parents regarding student issues there and transportation logistics.

Ski Sundown-Lift Operator and Loss prevention December 2018-present

-Operated Ski lifts, ensuring the safe and efficient transport of guest up the mountain

-Assisted guests with boarding and exiting lifts, providing clear instructions and support.

-Implemented loss prevention strategies by enforcing resort policies and safety guidelines.

-Provided excellent customer service, answering guest inquires and offering assistance as needed.

FedEx Ground Warehouse-Package handler 2019-Present

Responsibilities:-Sorted packages to ensure accurate and timely delivery.

-Loaded packages from delivery vehicles, maintaining a high level of efficiency.

-Maintained a clean and organized workspace to ensure a safe work environment.

-Collaborated with team members to meet daily shipping and receiving goals.

-Consistently exceeded daily package handling targets, contributing to the overall efficiency.

-Helped in training and mentoring new hires, helping them quickly integrate into the team and improve their performance.

Education: -Orville Platt High School, Meriden, CT -High School Diploma, 2015

-Focus: General Studies

Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook),Strong communication skills, Excellent customer Service abilities, Problem solving abilities, Attention to detail, Creativity, Decision making, Empathy, Positivity, Worth ethic.

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