Customer Care Special Education

VANESSA INIGUEZ

***** ******** ****** ** ****, TX 77449 Phone # 832-***-****

Summary: As a person I am a motivated & a reliable professional. I have administrative and customer care experience for at least 6 years. I provide the highest quality of care, to build a better relationship with the students, teachers & parents. I am able to relate easily with staff and colleagues to maintain & create a productive & amiable work environment. Education:

Lonestar College- Cypress, TX

Fall 2023-Current

Illinois Institute of Art – Chicago, IL

Visual Communications August 2003- August 2008

Employment History:

Aristoi Classical Academy

Paraprofessional- Special Education Aide Katy, TX August 2020-August 2021 Provided one on one instruction and behavioral management with them in the school environment. Keep the student on task & engaged. I had to follow a prepared schedule, & document the time spent assisting the student. Any changes, whether positive or negative; had to be recorded.

Emery Elementary Katy, TX August 2016- May 2020

Paraprofessional- Instructional Aide

Assist the teacher with small group reading, math lessons. Make sure the students are staying on task. Pull students to allow one on one assistance. I may be asked to help organize & prepare teaching materials for lessons. On occasion, I will take over or assist substitute-teacher in classroom instruction when the lead teacher is absent. State Farm Insurance Houston, Texas August 2012-June 2016 Agent Staff- sales agent

Help potential clients find the most appropriate insurance policy that best fits their needs.Verifying insurance for Lien Holder's, Banks, Court houses & rental car shops. Accounts Payable/Receivable Includes: Collecting premium payments & preparing all currency for daily bank deposit.

Documenting & faxing information regarding sensitive information on a claim. Log notes for office use. Set up follow ups & or appointments for clients. Lone Star Cy-Fair

Student Services Specialist III Cypress, TX May 2007 – May 2008 Process and enter data for student applications.

Review student college credit and continuing education courses, in order to evaluate prior to graduation.

Assist with filing, record management, financial aid and degree planning. Skills: Bilingual- Fluent in both English & Spanish. Good interpersonal skills, Microsoft Office (Word, excel, power point etc.

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