Payroll and Finance/Customer service

Cynthia Shelton

SUMMARY

●Over twenty plus years experience in Marketing Administration, Payroll, Accounting, Benefits and Human Resources.

●SAP, HRIS, ADP, Payroll implementation, support and training.

●Particular areas of expertise include Full Payroll Processing, Multi-state Payroll, Multi-State Payroll Tax Laws and Tax Preparation, Benefits Management and Administration, HR related employee training sessions, applicant screening and interviewing, Job Descriptions and Classification, New Hire Orientation and Paperwork, Benefits Open Enrollment, 401K, Pensions, Accounting, Account Reconciliations, Budgets, Customer Service and Support, Implementation (Payroll, Time and Attendance)

●Working knowledge of Implementing, Analyzing, and Maintaining Systems for Payroll, Time and Attendance and Accounting, including (a) full initial Setup for each system, before the transfer of company data. (b) Analyzing the transition process of the company data to the new system (c) Post implementations including analyzing, adjusting, reconciling data for complete accuracy, testing the working performance of the system for completion to go “Live”. Data auditing and analysis.

●Served as Payroll System Administrator for in-house Payroll System, provided specifications, revisions, and direction to the Developer. Assisted the Developer in the initial implementation and analyzed post-implementation results, recommended system changes to the Developer. Maintained in-house Payroll System.

●Trained Customers on how to use Time and Attendance software, diagnosed and resolved customer issues involving the Time and Attendance software.

●Knowledgeable and experienced in Microsoft Office products, Email, Internet, Workbrain, Kronos, ADP, Ceridian, Paychex, PeopleSoft, Oracle, SAP and Ulti-Pro.

EXPERIENCE

Payroll Specialist- Chime Solutions-Robert Half Contract 11/2022-06/2023

●Temporary assignment- Responsible for timely and accurate completion of all payroll functions

via the ADP Workday system.

●Ensure compliance with divisional, corporate and government policies and procedures.

●Complete review and approval of payroll and correct any payroll discrepancies.

●Maintains the records used to determine pay eligibility for vacation, holiday and sick time.

●Issues manual paychecks for non-standard or missed payments.

●Processes garnishments.

●Reconciles withheld taxes and gross earnings for quarterly tax reporting and annual W-2 processing.

Payroll Specialist- Airgas – Robert Half Contract 4/2022-07/2022

Temporary assignment- Responsible for maintenance and implementation of payroll documents for multi state and multiple frequencies payroll. Support for manual check processing.

Input garnishments and answered interrogatories from the court and legal firms. Conducted peer review of documents and employee database input.

Maintained Kronos and ADP- EV5 employee access and password reset.

Daily update of shared payroll email box, reviewed, coordinated and routed to Payroll Specialists.

Managed, scanned and routed incoming mail.

Payroll iSolved – Accountemps Contract 1/2018-03/2019

Process, reconcile, audit and verify related payrolls for several major ADP clients

Engagement during presale of payroll and HCM system for client needs analysis and solution development.

Configure and manipulate Excel data and other formats such as .txt & .csv to import into system to set up employee demographics, payroll, tax deduction, direct deposit, job, garnishments, retirement plan and personnel information such as EEO and Vets

Research discrepancies and consult with client and tax department to determine the best course of action

Identify earnings and deduction taxability and proactively intercept to identify proper conversion of data

Support and process client on first 2 successful payrolls before transition to service and maintain consultative approach.

Manage and implement multiple client configurations and communicate with customers setting clear concise expectations, timelines and ongoing follow up while meeting deadlines

Import Year to Date and Quarter to Date payroll and tax data provided by client into system to balance

Consulting with customers to understand unique business needs and determine how best to configure HR, payroll and HR systems to meet requirements.

Support and process client on first 2 successful payrolls before transition to service; maintain consultative approach thereafter.

Payroll / AP Coordinator-- RiverWoods Behavioral Health System, (Accountemps) 2013-2015

Administered various employee benefit programs, such as group insurance, life, medical and dental, accident and disability, insurance, pensions, investments, savings, and health maintenance organizations.

Verified the calculation of the monthly premium statements for all group insurance policies and maintains statistical data relative to premiums, claims, and costs.

Responsible for Full Processing of Medical Facility payroll for 300 employees in multi locations.

Computed, Prepared, Verified Payroll, Issued Pay Statements

Project Team member for implementation of Payroll System and Biometric Timekeeping System in new facility

Coordinated with HR Manager to facilitate set up of employee data and subsequent processing

Processed Accounts Payables Invoices, Issued AP checks to vendors, reconciled and participated in monthly closing using HMS system

Payroll/Benefits Administrator Mirant Corporation, Atlanta, GA. 2005-2011

Administered various employee benefit programs, such as group insurance, life, medical and dental, accident and disability, insurance, pensions, investments, and savings, and health maintenance organizations.

Managed leave-of-absence programs and personnel records. Administered benefits enrollment and programs.

Provided benefit orientations, enrollments, claims processing and self-billings of insurance.

Responsible for Full Processing of Multi-State payroll for 3,000 plant facility employees.

Computed Payroll, Prepared Payroll, Verified Payroll, Issued Pay Statements, ACH transfer funds from Bank to employee accounts, Processed Garnishments.

Project Team member for implementation of Workbrain Timekeeping System

Responsible for customer support, problem solving and user training

Benefits/Payroll-- AccounTemps, Atlanta, GA. 2003-2005

Temporary assignments- Responsible for Full Payroll Processing for all pay cycles for up to 2500 employees.

PeopleSoft/ADP

HR Manager/Payroll Accountant

Responsible for Full Payroll Processing for four small companies on ADP System

Processed AP/Receivables, Bank Deposits and Reconciliation

Monitored collections and customer service inquiries from problem to solution

Respond to customer billing questions, making any necessary adjustments to A/R, A/P, General Ledger, etc.

Calculated, posted sales routes/ verified route delivery data

Inventory tracking and equipment placing

Payroll Manager--Turner Broadcasting, Atlanta, GA. 1995-2002

Supervised in-house Payroll on PeopleSoft System for six sales companies

Processed bi-weekly, multi-state payroll for 1500 employees

Conducted salary forecasting, report tracking and budgeting

Project team, conversion from ADP to PeopleSoft System

Maintained, Calculated, deducted all court ordered garnishments, levies, bankruptcies and child support payments received.

Maintained all records of leave for all employees, vacation and personal.

EDUCATION

University of Michigan-Bachelor of Arts in Economics/Accounting

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