Customer Service High School

Demetria Willson

** ****** ******

Windsor Ct, **095

Telephone: 860-***-****

E-mail: **************@*****.***

WORK HISTORY

Options Unlimited RPI

March 2021- present

East Hartford, Ct

● care for individuals with special needs

● Being individual out into the community to look jobs they possibly do one day

Instructor for Adults with Special Needs February 2020- Present

Easter Seals Capital Region & Eastern Connecticut East Windsor, CT

●Proves instruction and supervision for adults with disabilities.

●Provide individuals with guidance, development and motivational skills.

●Provides instructions on day to day living activities such as budgeting, shopping, and guidance on independent living.

Residential Instructor October 2017-March 2020

CRI-Community Residences Inc. East Hartford, CT

●Assisted residents residing in the group home with training on becoming self-sufficient in performing daily- living activities.

●Provided transportation to residents to appointments.

●Performed other duties as assigned by immediate supervisor.

Bus Monitor March 2017-June 2017

CREC Hartford, CT

●Greeted the driver, parents/guardians, students and school officials while utilizing excellent communication skills with drivers (not socializing).

●Took accurate headcount of students boarding the bus both in the morning and evenings.

●Made sure that students were seated at all times.

●Completed daily reports on the end of each shift reporting.

●Maintained a journal that included appropriate reporting forms and emergency contact information.

Cashier August 2016 – February 2017

Price Chopper Vernon, CT

●Greeted customers providing superb customer service skills while cashing out their groceries.

●Made accurate cash transactions.

Driver May 2007 – August 2015

First Transit Services Hartford, CT

●Ensured that wheelchairs and passengers with walkers were safe and secured while transporting them to their designated locations.

●Transported individuals with disabilities to their destinations ensuring safety and care during door to door transitions.

●Obey all traffic laws.

●Performed inspections of the bus before and after each route.

●Attend monthly safety meetings.

High School Diploma A.I. Prince Technical High School

Hartford CT

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