Case Manager
Resume:
Ana Blanco Ana Blanco
Escondido, California
************@*****.***
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Professional Summary Helpful assistant and excellent with computers. Organizational skills and experience in making invoices, underwriting, case managing, and strategies for developing and enhancing organizational abilities in the workplace.
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Skills
Fluent in two languages, I possess
a deep understanding of
operating systems and software
interfaces. With strong
programming skills and extensive
knowledge of case management, I
am highly organized and patient.
Continuously seeking
self-improvement, I am always
open to learning new things and
have a strong grasp of
administration.
Augen Optical / Receptionist / Finances
02/08/2022-10/11/2022
03/10/2024-07/01/2024
- Served as the first point of contact with clients.
- Made outbound calls to remind clients of due dates and available offers.
- Assisted in generating invoices for various clients and providers.
- Facilitated payments to employees and providers.
- Onboarded new clients and established individual files for each one.
- Scheduled appointments for client meetings.
- Possess strong multitasking abilities.
- Took precise messages and gathered information from clients and providers.
Movedocs / Facilitator
12/08/2023-02/051/2024
-I worked as an assistant to Ruben Vasquez and handled all tasks for the facilitator independently.
AZ Injury Doctors / Case Manager
01/11/2023-12/05/2023
- Managed more than 100 cases.
- Studied medical terms to understand the chart notes and detect any inconsistencies.
- Organized each case file.
- Received and sent referrals for patients (PM, chiro, ortho, neurology).
- Called attorneys to request needed information and sent them reports on the patient's progress.
- Underwrote, sent and received procedures for approval or non-approval.
- Conducted audits for several clinics to review every service date for each patient.
- Scheduled appointments for patients based on their needs.
- Provided all case bills and records on time.
Bubu Boutique / Retail Associate
05/19/2021-10/09/2021
-Helped clients to have a good shopping experience.
-Provided customer service and cashier duties.
-Answered the phone politely, gave directions, and took orders. ㅡ
Education High school CBTIS 41 / Certificate
2017-2020
Finished high school in Baja California, BC. Mexico. My career had an emphasis on Informatics.
Cochise College / Associates Degree / Computer Information Systems
2020-2023
Completed Cochise College in Douglas, AZ. My major was CIS. I took some advanced courses including: Applied Technical Writing, Linux Operating System, Computer Applications, and Programming (Python). ㅡ
References Augen Optical:
Alma Judith Carrillo. Contact phone number: 646-***-**** AZ Injury Doctors:
Ruben Vasquez Xibile. Contact phone number: 520-***-**** Daniella Fernanda Villalobos. Contact phone number: 662-***-**** Norma Andrea Villalobos. Contact phone number: 520-***-**** Dr. Jeff Raffie.
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