TSEHEY ESTELLE DAVIS
EXPERIENCE
AUGST**** –PRSENT POSTION
• Administrative Shipping Specialist who assist customers remotely through email with tracking their product upon delivery. Also keeping in contact with the truck dispatchers on scheduling pickups and resolving any issues with the paperwork of customers information to maintain correct billing status. During our budget restrictions span I manage to increase productivity by 10%, saving an additional 15,000. • Hirsh Industries LLC
January 2023–June 2023
Cashier • Customer service administrator who assist customers resolving customer complaints and helped refund merchandise over the phone and online platforms. Answered on average 20+ customer phone calls in a day, with 94% customer satisfaction rating • JCPenney
January 2022–May 2022
Fulfillment Associate who assist in handling customer orders in an online environment. My day to day responsibilities consist of gathering products a customer has ordered, packaging the order appropriately, and shipping the order to the customer at the time of pickup. • Macy’s
EDUCATION
Smyrna High School, Smyrna De 19977
GPA-3.0
Studies -Early Childhood
COMMUNICATION
English
REFERENCES
[Available upon request.]
363 E COMMERCE ST 108
SMYRNA DE,19977
***********@*****.***
OBJECTIVE
A highly organized and hard-working individual looking for a responsible position to gain practical experience.