Administrative Assistant Office Manager
Resume:
DENISE M. EMERSON
Administrative Assistant & Office Manager
Clifton Heights, PA 19018
****.*****@*****.***
Summary of Qualifications
• Medical Terminology
• Customer Service
• Electronic Medical Record
• Communication
• Leadership
• Proprietary Computer systems
• Microsoft Office & GSuite
Core Competencies
Healthcare
●Scheduled meetings
●Organized, recorded, and transcribed meetings
●Credentialed doctors and other healthcare personnel as needed
●Typed memos, letters, manuscripts, reviews, expense reports and correspondences daily
●Distributed and dropped off postage mail
●Triaged and transferred calls
●Completed expense reports for Hospital/University medical staff
●Assisted Fellowship Coordinator with Radiology candidates throughout the interview process
●Consistently maintained HIPAA regulations
●Performed other clerical duties as assigned
●Payment processing
Administrative
●Delegated tasks and ensuring that they are completed in accordance with existing policies and procedures
●Greeted visitors and directed them to the appropriate parties
●Prepared and sorted charts
●Handled basic office duties, such as answering and routing phones, responding to emails, data entry, and reporting
●Processed medical records as requested
●Supported employees by facilitating interdepartmental communications and interactions between internal and external parties
●Ensuring that the office is well-maintained, organized, and secure
●Sent fax, email, and letter correspondence to verify employment and education history
●Made travel arrangements
●Created flyers, brochures, invoices, and forms
EXPERIENCE
Small Business Owner, E-Commerce
2020 - Present
Thomas Jefferson University Hospital, Philadelphia, PA
Radiology Secretary 2020 to 2020
JeffTemp at Thomas Jefferson University Hospital, Philadelphia, PA
Administrative and Credentialing Assistant 2019 to 2020
Pyramid Healthcare
Administrative Office and Intake Coordinator 2015 to 2019
SJA Community Foundation
Administrative Assistant 2014 - 2019
EDUCATION
American InterContinental University, Schaumburg, IL - Arts in Business Administration
Kaplan Career Institute, Philadelphia, PA - Medical Office Management
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