Customer Service Call Center
Resume:
W O O D L E N E
C H A T A I G N E
*****************@*****.***
Kissimmee, FL 34758
PROFESSIONAL SUMMARY
Motivated worker who demonstrates great work ethics, Hardworking and reliable focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow. friendly with a flexible schedule and willing to work weekends. WORK HISTORY
Dispatcher/Customer Service, My City Transportation, Oct 2022 May 2024, Fort Lauderdale Provided quality customer service through friendly, polite communication and ensured all customers were satisfied with our service
Dispatched Taxi from one terminal to the next.
Customer Service Representative, Sp Plus, Jul 2022 May 2024, Fort Lauderdale Transported guests from parking area to airport entrance Cleaned and sanitized transport vehicles
Offered strong customer service skills, keeping customers satisfied. Supervisor, Customer Service, SP PLUS, Mar 2019 May 2020, Fort Lauderdale Transported guests from parking area to airport entrance Supervised the cleaning and sanitation of transport vehicles Offered strong customer service skills, keeping customers satisfied. Call Center Representative, Marriot Call Center, Jul 2017 Aug 2019, Doral Assisted customers in making reservations
Applied rewards to guest accounts
Handled inbound calls
Handled escalations engaging with customers in a friendly, courteous, and professional manner.
Warehouse Associate, Amazon Warehouse, Oct 2018 May 2019, Doral Separated parcels by zip code
Loaded packages into delivery van
Maintained workstation
Proficiently managed order picking, fulfillment, inventory, and asset tracking processes. Stock Associate, Walmart, Aug 2015 May 2017, Lauderhill Stocked and replenished shelves
Unloaded and loaded inventory
Logged inventory.
Crew Member/Cashier, Snappers Fish and Chicken, Oct 2013 Oct 2015, Miami Gardens Handled cash
Assisted customers with placing take out orders
WC
Packaged and distributed food
Performed open and closing duties.
SKILLS
Customer service Food service
Communication skills Time management
Leadership Microsoft word
Guest services Bilingual
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