customer management assistant

JONALYN L. NARVAEZ

Address: Bunggo Bukal Calamba City, Laguna Philippines

Contact No. 095********

Email Address: ***********.**@*****.***

CAREER OBJECTIVE

Productive and dynamic individual Seeking a position in a reputable industry. I want to be a part of achieving their goals and apply my skills in the company.

WORK EXPERIENCE

Company: Medicard Philippines Inc.

Address: 8/F The World Center Building, 330 Sen. Gil Puyat Ave., Makati City, Metro Manila

Position: Customer management Assistant Date: April 14, 2019 to Present

Duties & Responsibilities:

•Assist Clients For Approval of Outpatient Procedures.

•Assist Different Kinds of Queries.

•Emails New possible Accounts to Individual/Family Account Group.

Company: Food Industries Incorporated

Address: 7582 Dela Rosa St. Pasong tamo Makati city, Metro Manila, Philippines

Position: Administrative Clerk Date: March 1, 2017 to Aug. 1, 2017

Duties & Responsibilities:

• Screening of applicants online and Coordinate with manpower agencies regarding hiring requirements.

• Safekeeping and filing of 201 files of hired employees.

• Preparing reports on monthly summary headcount of hired employees.

• Preparing reports on monthly expenses of manpower agency based on billing processed.

• Preparing monthly request for check preparation of PLDT and Newspapers for payment.

• Sending Billing variances to agencies based on manpower billing.

Company: Innotor Philippines Incorporated

Address: Calamba Premiere International Park (CPIP) Calamba City, Laguna Philippines

Position: ERP Staff (Admin department) Date: June 5, 2014 to Feb. 28, 2017

Duties & Responsibilities:

• Immediate response to production clients.

• Monitoring of Materials in ERP system Vs. Actual Production.

• Updating and prepare reports of ERP transactions.

• Preparing monthly report of sales & export based on ERP system.

Company: Sampo Molding and Assembly Industry Corp.

Address: Calamba Premiere International Park (CPIP) Barrio Prinza Calamba City, Laguna phils.

Position: Production Staff Date: July 10, 2013 to Jan. 15, 2014

Duties & Responsibilities:

•Checking attendance and data encoding, Compiles time and review timesheets, and timecards ensuring that all entries for overtime earned daily have been approved and totals are correct before Submitting.

EDUCATIONAL BACKGROUND

• Tertiary Education

Bachelor of Science in Information Technology

AMA Computer College

F.P Perez Bldg., Parian Calamba City Laguna Philippines

Graduated Year 2013

• Secondary Education

Bunggo National High School

Bunggo Calamba City, Laguna Philippines

2004-2008

• Primary Education

BunggoElementary School

Bunggo Calamba City, Laguna Philippines

1998-2004

SKILLS

• Computer Skills: Microsoft office (MS Word, MSExcel, MSPowerPoint, MSVisio) Open office, and

Software Installation.

TRAININGS AND SEMINARS ATTENDED

• Social Security System Calamba - On the Job training May 25, 2011 to Sept. 26, 2011

Calamba City laguna Philippines

Training hrs: 486 hrs.

• Bangko sentral ng pilipinas April 2, 2012

Economic & financial center metropolitan

Museum of manila roxas blvd, malate manila Philippines

“BSP and its role in the economy”

• Leadership Training and seminar March 13, 2010

Island Cove resort Cavite City

• Fluke Networks-Computer Networking Year 2011

AMA Computer College Calamba

F.P Perez Bldg., Parian Calamba City Laguna Philippines

• Fire Safety seminar November 29, 2016

Innotor Philippines Incorporated

Calamba Premiere International Park (CPIP)

Calamba City, laguna Philippines.

I hereby certify that above information is true and correct to the best of my knowledge and belief.

JONALYN L. NARVAEZ

APPLICANT

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