Customer Service Representative
Resume:
Ciara Reyes
Gary, IN *****
*************@*****.***
I am Ciara Reyes, a hard determined worker. I am looking into jobs along healthcare, I am a huge helper and team player. I will be a great team player!
Work Experience
CSR - Customer Service Representative
Methodist Healthcare System-Merrillville, IN
February 2024 to Present
I check in-Check out, verify chart, verify insurances, schedule follow up, echocardiogram, stress test, also collect copays.
UPS Package Handler
UPS-Hammond, IN
November 2021 to December 2023
Would load/unload dock. Package items. Take stuff off the line. Optometric Technician/Receptionist
Visionworks-Highland, IN
I handled with patients before seeing the doctor. I also pull every patients insurance to see if they’re eligible.
Dealing with EHR, and POS. I also do retinal imaging. Including all their testing before going back to see the doctor
Customer Service Associate Walgreens
Walgreens-Merrillville, IN
I handled the cash register. I would stick the floor, also do tags. I love great customer service! I would do opens & closes.
Education
college prep
Lighthouse college prep academy - Gary, IN
August 2008 to June 2022
Skills
• Customer service
• Microsoft Word
• HIPAA
• Insurance verification
• Medical Scheduling
• EHR systems
• Telephone skills
• Organizational skills
• Time management
• POS
• Appointment scheduling
• Checking Patients In and Out
• Medical Office Experience
• Medical Records
• EMR Systems
• Medical Terminology
• Patient Care
• Computer Skills
• Medical terminology
• Customer service
• Medical records
• EMR systems
• Typing
• Front desk
• HIPAA
• Office management
• Documentation review
• Phone etiquette
• Epic
• Clerical experience
• Multi-line phone systems
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