Los Angeles Client Relationship
Resume:
Nina Ribera
West Hollywood, CA 90046
*********@*****.***
Skills
● Sales and Upselling: Proven track record of achieving and exceeding sales targets, utilizing consultative selling techniques, and maximizing revenue through effective upselling strategies.
● Skincare Expertise: In-depth knowledge of facials and advanced skincare treatments.
● Client Relationship Management: Exceptional ability to build and maintain strong client relationships, resulting in high rates of repeat business and referrals.
● Continuous Learning: Committed to ongoing professional development and staying updated on industry trends.
Experience
August 2023 - May 2024
Beverly Hills Rejuvenation Center, West Los Angeles- Master Esthetician
● Provided advanced skincare treatments tailored to individual client needs, including facials, microcurrent, laser treatments, and chemical peels.
● Collaborated with nurses on advanced procedures, delivering comprehensive skincare solutions.
● Successfully self-managed all aspects of the esthetician role as a solo practitioner.
● Achieved a significant increase in client retention and service upsells through personalized consultations and targeted skincare regimens.
May 2021 - July 2023
Hand and Stone Facial and Massage Spa Name, Fresno - Esthetician
● Worked extensively with multiple skincare lines, including Dermalogica, Image, and Clarity Rx, demonstrating in-depth product knowledge.
● Exceeded sales targets, consistently achieving an average ticket goal of $170 per facial, an 85% upgrade rate, and monthly retail sales over $2000.
● Cultivated strong client relationships, resulting in a high rate of repeat business and referrals.
● Awarded “Annual Leader in Sales” and led sales for multiple months, showcasing exceptional sales performance and customer satisfaction.
Reinvent Juicery February 2019 - May 2021
Reinvent Juicery, Fresno - Assistant Manager/ Juicery Assistant 2
● Developed strong interpersonal skills, building rapport with customers and increasing customer satisfaction and loyalty.
● Contributed to a significant rise in sales through effective customer engagement and product recommendations.
Education
January 2020
Milan Institute, Fresno - Esthetician Degree
Awards
Annual Leader in Sales (Hand and Stone)
Consistently led sales for multiple months, demonstrating outstanding sales acumen and client service.
Contact this candidate