bilingual csr

Ibiza Ramirez-Luera

**** ****** *** ***.** ( Sacramento, CA

916-***-**** or 916-***-****(messages only) ********@*****.***

OBJECTIVE

To acquire a position in a professional facility where I can utilize my organizational skills and trained professional skills.

EDUCATION

Kaplan College Sacramento, CA

Medical Assistant Diploma Program Graduated: October, 2009

SKILLS

●CPR Certified

●Vitals

●Hemoglobin & Glucose testing

●Audiometer / Eye chart

●Positioning and Draping

●Bandaging / First Aid

●Phlebotomy

●EKGs-Auto / Manual

●Administering Injections

●Medical Terminology

●Sterilizing Equipment & Instruments

●UA / Microscopic UA

●Operate Office Machines

●Appointment Scheduling

●Patient Charting

Costumer Service

LANGUAGES

English - Fluent

( Verbal ( Written

Spanish - Fluent

( Verbal ( Written

WORK EXPERIENCE

Manpower

Sacramento, Ca

June 2033-June 2024

Duties are as followed but not limited to: answering high volume calls, documenting calls. assisting members with information on their cases, assisting with enrollments over the phone, giving information about what health plans are available to them based on county they live in, sending information needed by applicants, escalating calls to appropriate department when nessassary

Maximus

Folsom, CA

November 2010-May 2012

Duties are as followed but not limited to: answering high volume calls, documenting calls, assisting clients with information on their cases, assisting with application process, giving information about program, sending information needed by applicants

The Valiant Jacobs Chiropractic Corporation Carmichael, CA

Medical Assistant / Physical Therapist Assistant (Extern) August, 2009 - November 2010

Duties are as follows, but not limited to: rooming patients, vitals, exercise documentation, assist with therapy sessions, heavy phones, filing, maintain clean and healthy work environment, other duties as assigned.

Reese Alan Wilson Center Sacramento, CA

Program Staff April, 2006 - March, 2008

Duties are as follows, but not limited to: assisted and instructed patients with basic survival skills and life skills, assisted patients with feeding and personal hygiene, light cleaning, secretarial duties, other duties as assigned.

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