Grocery Associate
Resume:
KaliRose O'Toole
Irondequoit, NY *****
**********@*****.***
To utilize my focus and skills to help others, achieve stability, and greater personal freedom. Authorized to work in the US for any employer
Work Experience
Grocery Associate
Target - Webster, NY
November 2023 to Present
• Stock store shelves with grocery items
• Pull grocery items from the back of the store
• Aid customers in finding what they are looking for
• "Zone" i.e. organize items on the floor so products aren't hard to find Food Service Worker
CoreLife Eatery - Henrietta, NY
January 2023 to September 2023
• Serves guests in a timely manner
• Successfully memorized restaurant's menu
• Stocks all stations at the end of every shift
• Sanitizes all booths, tables and floors at the end of every shift
• Operates cash register and successfully processes transactions
• Aids in assisting coworkers during busy shifts
• Follows all food safety guidelines
Notice Representative
Media Sales Plus - Williamsville, NY
August 2021 to May 2022
• Remote
• Handles a high volume of calls throughout the day and transfers calls to appropriate coordinator
• Efficiently solves customer issues
• Receives and edits Obituaries for newspaper
• Proofreading
• Processes over-the-phone payments for notices
Receptionist
Dental Implants and Periodontal Health of Rochester - Rochester, NY August 2020 to February 2021
• Complied with COVID guidelines to ensure patient and employee safety and sanitation
• Successfully answered a high volume of calls and transferred them to the appropriate coordinator
• Mailed letters to patients and doctor's offices
• Responsible for confirming and rescheduling appointments
• Effectively managed time and prioritized tasks
• Successfully processed various types of payments
• Organized and stocked office supplies
• Coordinated times for recycling company to come by office to take care of recycling bins
• Organized shipments of medical supplies brought into the office Cashier
CountryMax Stores - Spencerport, NY
November 2019 to August 2020
• Processed various forms of payments
• Sanitized all work stations including dog bath
• Lifted/stocked/loaded vehicles with bird seed
• Stocked shelves with store products
• Attended to the nursery (garden)- watered plants Cashier
Lowe's Home Improvement - Brockport, NY
April 2019 to April 2020
• Successfully processed transactions with customers and was able to troubleshoot problems as they arose.
• Effectively managed time and prioritized tasks.
• Communicated and got along well with others.
• Reliable and showed up when scheduled.
• Enjoyed seeking out what needed to be done, including keeping a clean and orderly environment Deli/Bakery Associate
Top's Friendly Markets - Spencerport, NY
March 2018 to January 2019
• Replenished food supply and rotated stock on shelves
• Sanitized work station throughout the day
• Operated ovens
• Packaged and labeled baked goods
• Resolved customer inquiries
• Decorated cookies and cakes
• Lifted up to 40lbs of frozen foods
Sales Associate
Spencer's Gifts - Greece, NY
October 2017 to December 2017
• Folded and shelved store apparel
• Upselling
• Stocked store merchandise with caution (some items were breakable)
• Cashier
• Aided customers in obtaining desired pieces of jewelry from locked cases Education
High School Diploma
Hilton High School - Hilton, NY
September 2014 to June 2017
Skills
• Microsoft Office
• Multi-line Phone Systems
• Proofreading
• Salesforce
• Medical office experience
• Medical scheduling
• Communication skills
• Restaurant experience
• Guest services
• Cash handling
• Kitchen experience
• Food handling
• Customer service
• Baking
• Time management
Assessments
Call center customer service — Proficient
February 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Strengths-
Attention to detail, personal responsibility and accountability, treats others with kindness and understanding, keeps focus on solving problems, is not afraid of failure when learning something new, enjoys a challenge
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