Front Desk Agent

Jennifer Sullivan

Yarmouth, MA

Work Experience

Front Desk Agent

Pelham Hospitality - Dennis Port, MA

February 2022 to March 2023

Answered all incoming calls regarding restaurant reservations and reservations for resort. Checked guests in and out.

Processed all payments.

Reservation Agent

Red Jacket Beach Resort - Yarmouth, MA

March 2020 to February 2022

Answers all incoming calls question regarding 4 different resorts. Made reservations and processed all payments.

Pharmacy Technician

Walgreens - Hyannis, MA

March 2011 to June 2019

Was responsible for inputting all prescription information. Input all insurance information.

Answered calls regarding insurance coverage and prescription information. Filling and filled prescription.

Education

High school diploma

Cathedral high school - Springfield, MA

September 1990 to June 1994

Skills

• Pharmacy software

• Hotel experience

• Front desk

• Retail sales

• Guest services

• Phone etiquette

• Guest relations

• Customer service

• Multi-line phone systems

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