Customer Service Assistant Manager
Resume:
*************@*****.***
Roanoke, AL
E X P E R T I S E
Customer Service
Communication
Computers
Office Management
Office Equipment
Contract Negotiation
Sales
Teamwork
Team Management
Organization
Machine Operator
Quality Control
Inspection
Assembly Line
Production
Efficient, proactive, dependable, capable leader with excellent communication, organizational, and time management skills with a passion for helping others. Experience working in various fast-paced settings with the ability to provide excellent customer service and resolve customer issues and complaints. Seeking an Assistant Office Manager position with a company that will allow me to fully utilize my professional leadership and customer service skills.
P R O F E S S I O N A L S U M M A R Y
E X P E R I E N C E
Boys & Girls Club: Roanoke, AL
August 2022 - July 2023
ASSISTANT DIRECTOR
Elderly Transportation: Columbus, GA
January 2024 - Present
ASSISTANT MANAGER/DRIVER
Global Life Insurance: Alexander City, AL
August 2023 - October 2023
ASSISTANT MANAGER
A S S I S T A N T O F F I C E M A N A G E R
C H R I S T Y F O S T E R
E D U C A T I O N
SOUTHERN UNION STATE COMMUNITY
COLLEGE
Non-traditional high school diploma
Wadley, AL June 2022
HANDLEY HIGH SCHOOL
High school diploma
Roanoke, AL May 2004
CF
C E R T I F I C A T I O N S
ACT NATIONAL CAREER READINESS PLATINUM
CERTIFICATE
ACT WorkKeys
SERVSAFE CERTIFICATION
ServSafe National Restaurant Association
ADULT & PEDIATRIC FIRST AID/HEARTSAVER
CPR/AED
American Heart Association
BASIC COMPUTER SKILLS
Southern Union State Community College
2 C H R I S T Y F O S T E R R E S U M E
CF
Assist elderly clients in a gentle and courteous manner Provide transportation to/from doctor appointments while ensuring the safety of all passengers Schedule/Map routes in relation to clients' appointment times/locations Complete/File paperwork
Update client information for company records
Follow local and state traffic laws and regulations Adhere to company policies and procedures
Handle complaints in a professional manner
Elderly Transportation: Columbus, GA
January 2024 - Present
ASSISTANT MANAGER/DRIVER
Provide professional courteous customer service
Conduct sales in person, by phone, or virtually
Prepare/Process paperwork
Follow company guidelines
Global Life Insurance: Alexander City, AL
August 2023 - October 2023
ASSISTANT MANAGER
Teach 2nd, 3rd, and high-school grade students in group settings Responsible for approximately 25 students
Assist students individually with homework and classroom projects Maintain daily reports on each group’s progress
Submit reports to Director
Create/Follow daily lesson plans
Handle difficult students in a kind and patient manner Communicate with parents in a professional and courteous manner Schedule daily activities for each group
Supervise students on center outings, including field trips Report issues/situations to Director or appropriate personnel/agencies in Director’s absence Drive center van to pick up and drop off students
Assume Director’s duties/responsibilities in absence of Director Boys & Girls Club: Roanoke, AL
August 2022 - July 2023
ASSISTANT DIRECTOR
C H R I S T Y F O S T E R
CF
256-***-**** Wedowee, AL *************@*****.*** R E F E R E N C E S
********@*****.***
ALISA BENNETT
******@****************.***
BRYANT WHALEY
*******.*******@****.*******.***
REBEKAH FREEMAN
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