Security Officer Customer Service
Resume:
Da'kotya Scott
Security officer
San Jacinto, CA 92583
**************@*****.***
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Safety Agent
Wayfair-Perris, CA
December 2023 to Present
As a safety agent at Wayfair, one day is never the same as the next as my position and that of my team changes each day. My duties include but are not limited to:
• Patrol
• Truck gate
• Shipping and receiving admin
• Lobby clerk for both buildings.
Security Officer
GardaWorld Security Services-Perris, CA
June 2022 to December 2023
• Provide overnight security for Western Municipal water district performing vehicle patrol every hour using patrol live scan technology as well as correspondence with dispatch every hour.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
• Reported safety hazards for remediation response.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Surveyed property to prevent and identify vandalism or disarmed alarm systems.
• Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Searched individuals and baggage for weapons and other prohibited items. Roving Supervisor
American Guard Security-Perris, CA
October 2020 to June 2022
• Monitored employee productivity to provide constructive feedback and coaching.
• Complied with company policies, objectives and communication goals.
• Provided ongoing training to address staff needs.
• Reviewed completed work to verify consistency, quality and conformance.
• Established and enforced clear goals to keep employees working collaboratively.
• Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
• Identified and corrected performance and personnel issues to reduce impact to business operations. Make Ready Technician
VVD Communications-Ontario, CA
January 2018 to November 2020
I was initially hired as a field technician for this company and soon became a JPA Administrator. My duties while there include but are not limited to
• Driving to specific locations to record/log the area, height, width and age of pole.
• Build blue prints of telephone poles based on the info obtained while in the field.
• Log in data of every blue printed pile to go in individual file.
• Communicate with clients about deadlines for projects as well as the start of new projects.
• Data verification and entry.
Packer / Sorter - Team Lead
Home Depot DFC-Perris, CA
April 2014 to August 2018
Label Distributor
● Packer
● Attention to Detail
Experience with RF scanner, WMS system, inventory, picking, loading, unloading, palletizing, lumping and replenishment.
Manager: Moises Lopez 951-***-****
Caregiver
Libra family home care-Fontana, CA
April 2012 to February 2018
worked in-home helping clients with daily activities such as bathing and bathroom functions, feeding, grooming, taking medication. Assisted clients with making and keeping appointments with doctors, provided or arranged transportation and served as a companion to clients. Education
High school or equivalent in General studies
Val Verde High School - Perris, CA
August 2008 to May 2010
Skills
• Customer service (2 years)
• Team Lead (2 years)
• assembly (2 years)
• Word (2 years)
• JPA (2 years)
• Warehouse Management System
• Freight Experience
• Security
• English
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Driving (1 year)
• Warehouse experience
• Communication skills
• Shipping & receiving
• Packaging
• Data entry (5 years)
• Law enforcement
• Customer service
• CCTV surveillance
• Security
• Typing
• Supervising experience
Certifications and Licenses
CPR/First Aid
CPR
driver's license
Guard Card
Additional Information
• Customer service (2 years)
• Team Lead (2 years)
• Assembly (2 years)
• Word (2 years)
• Warehouse Management System
• Freight Experience
• Security
• English
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Driving
• Warehouse experience
• Communication skills
• Shipping & receiving
• Packaging
• Certifications and Licenses
• CPR/First Aid
• CCTV surveillance
• Observant
• Crime prevention methods
• Screening wands
• Interior and exterior patrol
• Report writing
• High level of integrity
• Perimeter monitoring
• Crime Prevention Methods
• Interior and Exterior Patrol
• Screening Wands
• CCTV Surveillance
• Foot Patrolling
Contact this candidate