Part-Time Customer Service
Resume:
ZELL BRADLEY III
Boise, ID 83705
****.*******@*****.***
OBJECTIVE: Part-time or Full-time Support role where my experience and dedication to customer satisfaction will be appreciated and rewarded.
CUSTOMER SERVICE/SALES SKILLS:
Type 20 wpm, Alpha and Numeric File Maintenance/Record Keeping, Order Processing, MS Word Windows working experience along with other current applications. Use of various office machines, computerized data entry applications and company software programs. Managed photocopying equipment & fax transmissions, multi-tasking as required for most positions held.
RELATIVE HISTORY OF COMPANIES EMPLOYED BY:
Boise Amazon Sortation Center – BOI5 Scanning, sorting, palletizing packages for distribution towards delivery. Scanning/Staging pallets into proper delivery lanes. Currently working part-time 24 hr work week and 4 hr shifts since OCT. 2022.
Albertsons Broadway Store-Boise, Idaho – Hired as part-time in store shopper and transferred into the meat department prior to a spinal fracture injury in Dec. 2022 caused my inability to maintain the position due to the physical demands, and lost the opportunity to work.
Door dash and InstaCart shopping and delivery part-time and ongoing since 2021.
Boise Idaho St. Vincent DePaul Food Pantry- Food recovery in company vehicle, sorting and stocking pantry items, cleaning, assisting with outside parking lot maintenance during winter freeze, food distribution assistant. 24 month
Milton Freewater, OR -Awesome Services Hauling, yard care, residential and office cleaning 28 months
RELATED WORK EXPERIENCE:
Self-employed, multi-task customer service providing hauling, residential and office cleaning, yard care and auto washing for clients needing such services.
Incoming customer calls handled with superior customer service.
Contact supporters of Public Television/Radio requesting financial support and renewals.
Contacting families and conducting personal telephone survey regarding health and welfare issues.
Incoming customer contacts for specialty gift items ordered through catalog mailings.
Upgrading credit card limits from incoming customer call requests and consolidation of alternate credit cards.
Offering Greyhound Bus schedules and fares to incoming customer calls.
Technical support for DSL internet services: connectivity, installation, acct management, customer service
In-store shopping at various retail, restaurant, and grocery stores throughout Ada County since 2021 Post Pandemic Outbreak
PERSONAL ACHIEVEMENTS:
· Rewarded for perfect attendance at my jobs at Sykes Inc and at Greyhound Lines and Sprint call centers.
· Numerous awards for standards of excellence while assisting customers.
Continued ability to maintain call center talk time averages.
Awarded employee of the month of July, 2023 Amazon Sortation Center
EDUCATION: 1977 Patrick Henry High, San Diego, CA
· 2.5 GPA.
· Typing class completed.
· References available upon request
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