Sung (Justin) Shin
***********@*****.***
Cell : 580-***-****
WORK EXPERIENCE
Johnson Security Bureau (April 2023 – April 2024)
Field Supervisor & Trainer New York
Responsible for Overseeing the work of security guards and other security personnel
Conduct daily site visits to ensure highest company standards are being met
Ensure employees are performing their job correctly, in accordance with all applicable laws, regulations and standards
Training new and current employees on new procedures and equipment, how to deal with customers, bank employees and ATM machines
Develop plans for future growth within the organization
Covered some special site as Diageo-Happy hours, 4 Metro Tech-JP Morgan Chase, The Greene Spaces, NYC Health & Hospitals, USTA Chase Center
Johnson Security Bureau (October 2022 - March 2023)
Security Officer Hollis
Same stationed at Chase Bank in Queens
Greeting customers professionally in person
Watch for unusual conditions and persons suspicious activities
Brosnan Risk Security (March 2019 - October 2022)
Security officer New York
Stationed at Chase Bank in Queens
Provide above excellent customers who walk in, provide guidance on bank services
In the case of an accident of emergency, take notes and relay to headquarters
Part of the Special Events team, clients include GUCCI at the Hudson River building
Republic of Korea Permanent Mission to the United Nation (January 2018,- February 2019)
Security Guard New York
Upkeep a daily and hourly sheet log of all entry and exits, including USPS/FedEx drop offs
Monitor multiple CCTV screens
Reports all incidents, accidents or medical emergencies
Perform security patrols of designated areas on foot 12 floors
Escort VIP personnel
Permit authorized persons to enter property and monitors entrances and exits, observe
Departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements
Provide assistance to customers, employees and visitors in a courteous and professional manner
Park Slope Deli and Grocery (April 2016 – March 2018)
Manager Brooklyn, NY
Marks items with identifying codes, such as price, stock, or inventory control
Maintain daily cash log, balance the register at the end of each day
Unload merchandise
Replenish inventory, replace damaged or missing products
Griffin Security (February 2015 - January 2016)
Security Guard New York city, NY
Direct customers in the Whitestone EZ PASS in New York office to the correct area for
Transactions, provide guidance as to what services and options they have to expedite wait times
Secure all exits, doors and windows after end of operations
Check surveillance cameras periodically to identify disruption or unlawful acts
American Commercial Security Service (1998-2000)
Security Guard Sacramento, CA
Provided around the clock the security for Bank of America’s file room
Performed rounds on commercial buildings to ensure safety for the Bank of America employees
WorldCom, American Telecom Company (2001-2003)
Sonet Network Engineer and Installer San Jose, CA
Work with network operation and network equipment to ensure adherence to all fiber optic procedures
Work with coaxial and related equipment to manufacturer’s specifications
EDUCATION
Humanity – minor World Religion (1994-1996)
California State University of Sacramento, Sacramento, California
Psychology (1993-1994)
Sacramento City College, Sacramento, California
Military Experience
Republic of Korea Marine Cops (1980 -1983)
Staff Sergeant
3 years’ service as Full Sergeant in the Republic of Korea Maine Corps (South Korea)
COMMUNITY INVOLVEMENT
Assisted senior citizens in providing transportation to and from doctor’s appointments, provided translation when dealing with medical staff and filling out medical forms for 3 years in Dallas, TX
Teenager topics-solving issues plaguing today’s youth including guns, drugs, relationship topics
Coordinator for senior citizens giving personal assistance including translation services, help with paper working for Medicare, food stamp and SSN forms
Bilingual in English and Korean
Assisted World Hug Foundation