Front Desk Associate

Lavinya Azevedo

My Contacts

781-***-****

*******.********@*****.***

EXPERIENCE

Tropical Smoothie Cafe, Swampscott — Crew Member/shift leader

April 2021 - May 2023

Constant face to face interactions with crew members and customers. Safely navigate in a fast paced cafe environment. Ability to multi-task and remain positive in both regular and sometimes stressful conditions. Making drinks such as smoothies as well as making food. Lifting and carrying up to 30 pounds to perform duties like stocking & refilling ice or taking out trash.

Miss Rina's Little Rascals, Saugus — Daycare Assistant

June 2023 - SEPTEMBER 2023

As a Daycare assistant I was responsible to help teachers prepare materials for the children as well as setting up tidy classrooms and clean up. I was attentive to the children and helped assist with any needs around the classroom. I am also responsible to look after the children who are upset or unwell, providing one-on-one support to children with learning challenges. I recorded and reported the progress the students would make daily.

PLANET FITNESS, Lynn — Front Desk Associate/ Team member

SEPTEMBER 2023 - CURRENT

As a Front Desk Associate I was responsible to greet members/ guests as they enter and exit the club. Assisting them with any questions or concerns as they check in. Answer phone calls in a friendly manner and assist callers with a variety of questions. Exhibit strong communication skills and have an ability to listen and empathize. Execute retail transactions with accuracy and drive sales goals.

Education

Lynn Classical high school - Lynn

September 2019 - July 2023

High school diploma

SKILLS

• Customer service

• Sales

• Cash handling

• Basic math skills

•Early childhood education

• Classroom experience

•Child development

• Childcare

• Front desk

• Cleanliness

• Leadership

• Communication skills

• Problem solving

• Adaptability

• Time management

• Creativity

• Attention

• Emotional intelligence

• Empathetic

•Sales and Marketing

• Continues learning

• Bilingual

• Critical thinking

•Student progress monitoring

• Organization

LANGUAGES

English, Portuguese and Spanish.

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