Shift Lead Customer Experience

Experience:

Firefighter, Mid County Fire Protection District, Camdenton MO Jan 2024 – Present

- Complete safety and operational checks of fire trucks, protection equipment, and tools

- First responder to fires, medical emergencies, illnesses, accidents, and events

- Attend EMT, fire, safety, and medical training to strengthen emergency responsiveness

- Treat sick and injured patients

Food Staff, B&B Theatres, Creve Coeur MO 2023-2024

- Food preparation, ensuring food safety and deliciousness for all guests

- Meticulous cleanliness of all equipment, including grills, fryers, ovens, and salad station

- Assist customers with questions, special orders, and food allergies

Shift Lead, Marcus Theatres, Chesterfield MO 2022-2023

- Fiscal responsibility of cash drawers to maintain accuracy and minimize loss

- First contact for customer experience, assisting with food orders, ticket sales, group sales, and any questions, special circumstance, and overall enjoyment

- Excellent customer satisfaction at every opportunity

Shift Lead, Dunkin Donuts, O’Fallon MO 2021-2022

- Ensure order accuracy at high traffic location

- Greet customers at counter or drive thru, and provide service with a smile

- Thoroughly clean and provide a safe environment for all customers

- Fiscal responsibility of cash drawers to maintain accuracy and minimize loss

Bagger, Schnucks, O’Fallon MO 2020-2022

- Assisted customers with special assistance when needed

- Properly package customer purchases, minimizing breakage and damage

- Retrieved carts from parking lot, keeping a safe environment for guests and employees

Education:

Lewis and Clark Tech School - Graduated in 2022

Fort Zumwalt West High School - Graduated in 2023

Saint Charles Community College - Currently Enrolled

EMT School- Currently Enrolled

Extras:

Saint Charles Police Explorer: 2021-2024

Fire Up STL: 2022

A+ Tutor: 2021-2022

CPR Certified: 2022

Stop the Bleed Certified: 2022

Student Council Member: 2020

Tennis Athlete: 2020-2023

Volunteer - Delmar Gardens Nursing Home: 2018

Orchestra: 2016-2021

Contact this candidate