Customer Service Data Entry

SKILLS

• Typing Software Familiarity

• Conflict Resolution

• Sanitation Practices

• Interpersonal Communication

• Teamwork Abilities

• Data accuracy

• Team Leadership

• Special Event Planning

• Employee Supervision

• Health Code

Compliance

• Multitasking Capabilities

• Food Safety Standards • Nutritional Knowledge

• Organizational Skills • Data Entry

• Proofreading & editing

EXPERIENCE

January 2018 - August 2023

Culinary Director & Customer Service

Top Job Staffing Roswell, GA, United States

LATIA ROSE

Grayson, GA 30017 770-***-**** ***********@*****.***

• Participated in team meetings to discuss menu changes, upcoming events, and staff scheduling..

• Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.

• Brought in new business by creating specialty dishes and capitalizing on marketing opportunities.

• Established professional relationships with cooks, staff and customers to increase rapport.

• Oversaw special events and programs with on-site catering.

• Typed documents quickly and accurately for various departments.

• Collected notes from team members and typed up wide range of documents daily.

January 2013 - April 2023

Customer Service Representative True Blue Atlanta, GA, United States

• Collaborated with colleagues and co-workers to deliver quality customer experience.

• Enhanced customer satisfaction with fast, knowledgeable service.

• Documented, researched and resolved customer service issues.

• Built trusting relationship with customers to better understand needs.

• Provided accurate information about products and services to customers.

• Contributed to team effort by meeting performance goals and assisting colleagues when needed.

LR

EDUCATION

LANGUAGE AWARDS

March 2017

January 2023

English

Native

Diploma - Cosmetologist

Atlanta Area Technical College, Atlanta, GA

Culinary

Gwinnett Technologist College, Duluth, GA

• Managed difficult customer situations with professionalism and empathy.

• Typed documents quickly and accurately for various departments.

Interpersonal Relations Certification VOCA Badge of Honor

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