Customer Service Shift Manager

Lisa Licon-Gonzalez

*** ********* **.

Woodlake, Ca. 93286

559-***-****

Email: *********@*****.***

Professional Summary: Experienced Shift Manager highly effective at keeping operations running smoothly, and customers highly satisfied with high-quality, efficient service. Talent for proactively solving problems, and keeping team members on task. Knowledgeable about scheduling, Money handling and team management. Adaptable at handling all areas of operation. Skills

*Bilingual *Multitasker *Work well under pressure *Team player * Team leadership *Dedicated

*Customer Servive *Drive-Thru *Good communications skills *Peoples person *Operating cashiers * Handling money & withdrawing money *Retail Associate *Childcare * Maintenance *Restocker

*Training & inventory controls

Experience

June.30, 2021 - PRESENT

Jack in The Box, 1662 N Farmersville Blvd. -Manager (Team Leader & (PIC)

● Greet customers with a smile

● Daily walk thru & Restaurant in top shape & running excellent

● Cashiering & Handling money

● Training New Hires

● Customer Service & Drive Thru .

August.10, 2019 - January.31, 2020

Culinary Staffing, 3130 W Main St. Suite E Visalia Ca. -Cashier & Server

● Greet customers with a smile

● Customer Service

● Cashiering & Handling money

● Setting up booths

● Server & prepping food

June.11, 2018 - August.15, 2018

Marshals, 3115 S Mooney Blvd. Visalia Ca. - Associate/Restocker

● Greeting customers with a smile & Helping them find a product or item

● Unloading the truck w/ merchandise & Separating by Categories

● Pricing Merchandise

● Taking merchandise to the floor for the customers

● Restocking Shelves & Organizing

2

Education

May, 2017

BravoLake Highschool- 450 W Sequoia Ave - Highschool Diploma References

Chris Thrasher 559-***-**** Assistant Manager / boss 1+ years known Penny 559-***-**** District Manager / boss 2+ years known Ramiro L 559-***-**** Supervisor/ Protues Company Manager 2+ years known Adam Akobodi 559-***-**** Ex Store owner / boss 10+ years known Chris Anderson 559-***-**** Regional Manager/ boss 6months known

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