Customer Service High School
Resume:
High School Diploma:
Larkin High School
Elgin, IL
***************@*****.***
West Chicago, IL 60185
Skills
• Customer Complaint Resolution
• Customer Service
• Product Knowledge
• Customer Satisfaction
• Product Recommendations
• Positive and professional
• Activity Planning
• Behavior monitoring
• Child Supervision
• Follows directions
• Conflict Resolution
• Discipline understanding
• Child Development
• Behavior Management
• Time Management
Education And Training
Committed job seeker with a passion to keep learning and trying to adapt working in team or alone. Always trying to help others with whatever possible with the best customer service experience.
Dunkin' Donuts Franchising - Customer Service Cashier West Chicago, IL
06/2023 - 04/2024
Graciela Martinez - Babysitter
Elgin, IL
03/2022 - 03/2023
Michelle Galvan
Summary
Experience
• Operated cash registers to process payments for goods and services.
• Processed credit card transactions accurately and efficiently.
• Resolved customer complaints in a professional manner.
• Assisted customers with locating merchandise within the store. Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
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Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
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• Verified that all coupons were valid prior to processing them into the system. Answered incoming phone calls from customers regarding product availability or store locations.
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Assisted co-workers with tasks as needed to ensure smooth operations of the store.
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Ensured that all areas of the retail floor were properly stocked throughout each shift.
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• Built loyal clientele through friendly interactions and consistent appreciation.
• Assisting with meals, snacks, and bedtime routines for the children.
• Completing light housekeeping tasks such as tidying up toys and books.
• Providing a safe environment for children to explore their curiosity and creativity.
• Engaging in age-appropriate activities like reading stories or playing games. Instructing children in basic hygiene practices such as brushing teeth or washing hands.
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• Administering medication when needed according to parent instructions. Maintaining a positive attitude while being patient and understanding with the children.
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• Establishing trust through consistent communication with both parents and kids. Teaching good manners by setting clear expectations for behavior in various settings.
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