Customer service

JOB OBJECTIVE

Secure a responsible career

opportunity to fully utilize my training

and skills, while making a significant

contribution to the success of the

company.

PERSONAL DETAILS

Age: 30 yrs. old

Nationality: Filipino

Marital Status: Single

Height: 5'7"

Weight: 57kg.

Languages: Tagalog, English, Malay

ADDRESS

69-B Bonny Serrano, Bagong Lipunan

Ng Crame, Quezon City

CONTACT

MOBILE: +639*********

WhatsApp: +639*********

EMAIL: ************@*****.***

ROHANA TUTONG YUSOP

EDUCATION AND TRAINING ATTENDED

« Associate’s Degree (H.R.S) Hotel & Restaurant Services NC Il

(2013-2014) Mein College Inc. Zamboanga City Philippines

+ Amadeus Training (2019), Amadeus Training Center Al Darwish

Engineering Building, 1st Floor: 94 D Ring Rd, Doha, Qatar

WORK EXPERIENCE

Freelance Virtual Assistance - Merrill's Auto Body and Towing - Diesel

Repair

79 Old Amboy Rd, Trenton, NJ 08620, United States

(November 24, 2023 - Feruary 28, 2024)

Freelance Virtual Assistance - FTVY Logistcs Delivery Services, LLC

79 Old Amboy Rd, Trenton, NJ 08620, United States

(February 7, 2022 - Feruary 28, 2024)

Customer Service - WNS Global Service Philippines Inc.

15 Floor EXXA Tower, E. Rod Avenue, Bridgetowne Brgy., Ugong Norte,

Quezon City, Philippines

(March 8, 2021 - June 15, 2021)

Expedia Account

* Inbound and Outbound calls taking.

* Assisting customers regarding for their concerns (Booking,

cancellation, upgrading, transferring to another hotel)

Ticketing Reservation Agent and Accountant - Emaar Travel & Tour's,

Bin Mahmoud Doha, Qatar

(May 2019- September 2020)

* Book and issue tickets for all Airlines. Sending mail for refund and reissues.

+ Cooperate with the clients to determine their needs and advise them of

appropriate destinations, modes of transportations, travel dates, costs, and

processing the Qatar, Dubai, Turkey, UK Electronic visa

+ Making tour packages worldwide with the hotel, insurance and car as per

passenger requirement

+ Summarizes current financial status by collecting information; preparing

balance sheets, profit and loss statements, and other reports. Substantiates

financial transactions by auditing documents. Maintains accounting controls

Contact this candidate