Esthetician
Resume:
Lamari Simpkins
Licensed esthetician with over five years of experience in providing exceptional
customer service. Proficient in facial services, product sales, building customer relationships, and bringing exceptional administrative experience. Seeking to leverage my skills and passion for wellness.
Cary, NC 27519
******.****@*****.***
EXPERIENCE
Benefit Cosmetics- Morrisville, NC— Benefit Arch Expert September 2022 - PRESENT
● Provide high-quality customer service and support, addressing client needs and resolving issues promptly
● Maintain detailed client records and updated information regularly
● Maintain a clean and organized work area
● Train new employees on customer service protocols and company procedures.
● Educate clients on efficient brow maintenance and introduce at-home care packages.
● Remove unwanted hair and shaped clients' eyebrows for all types of skin.
● Encouraged repeat business based on quality of service and strength of client relationships.
● Assess the condition of clients' skin in order to make recommendations to improve skin quality.
● Perform consultations for patients before scheduling treatments. Ulta Beauty - Raleigh, NC —Prestige Beauty Advisor March 2019 - September 2022
● Provided exceptional customer service to clients and visitors
● Cash handling and POS system proficiency
● Processed payments and maintained accurate records of transactions
● Answered phone calls and addressed client inquiries regarding services, pricing, and availability.
● Helped customers feel relaxed and comfortable through conversation and personal relatability.
● Arranged merchandise to present visually appealing displays and attract clientele
EDUCATION
Wake Technical Community C0llege, Raleigh, NC— Esthetic License August 2021 - May 2022
Heritage High School, Wake Forest— High School Diploma August 2012 - June 2016
SKILLS
Excellent
communication and
interpersonal skills.
Proficient in
appointment
scheduling software
Strong organizational
skills and attention to
detail.
Ability to handle
multiple tasks in a
fast-paced
environment.
Knowledge of spa
services and products.
Problem-solving and
conflict resolution
abilities
Consultative sales
strategies and guest
service expertise
Proficient in facial
waxing, eyebrow
tinting, and
lamination
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