Kayla
FACCIUTO
Disability Coordinator
Work History
Phlebotomist/Laboratory assistant
Havasu Regional Medical Center, Lake Havasu City
• Tracked, collected specimens by initialing, dating, and noting times of collection.
• Conducted venipuncture on babies, ICU patients, ED patients, tele patients, and outpatient clinics.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Organized daily work based on collection priority.
• Monitored patients for reactions and verified sample quality.
• Used personal protective equipment correctly to protect coworkers and patients.
• Centrifuged blood samples as outlined in clinical protocols.
• Packaged and shipped specimens to central lab daily.
• Addressed questions and concerns to educate patients on collection process and procedures.
09/2017-02/2019
Phlebotomist Technician
Saddleback Medical Group, Laguna Hills
• Collected blood samples in accordance with laboratory protocols and regulations.
• Packaged and shipped specimens to central lab daily.
• Centrifuged blood samples as outlined in clinical protocols.
• Monitored supply levels and placed orders for laboratory supplies.
02/2019-01/2022
Scheduling Coordinator
Hoag Memorial Hospital, Newport Beach
• Scheduled and rescheduled in office patient visits and procedures for providers by phone and through a portal system.
• Checked voice messages.
• Sent portal messages to patients and communicated with patients about appointments and providers.
CONTACT
*******************@*****.***
807 ANACAPA IRVINE
CA,92602
LANGUAGES
English
SKILLS
Communication
Organization
Leadership
Teamwork
Customer Service
Consistency
Hobby/interest
S-Club- Lake Havasu City, Arizona
2010
Captain of the Varsity Volleyball
Team/MVP- Telesis Preparatory
Academy 2013-2014
Created Disability/ FMLA packets
for OCWMG/HOAG patients who
go on any type of leave - January
2022
Hoag Engagement Committee-
January 2023- Present
01/2022-Present
Disability Coordinator
Hoag Memorial Hospital, Newport Beach
• Keep accurate records for patient’s files and handle related paperwork.
• Work closely with physicians.
• Process paperwork for patients FMLA/ PDL/CFRA/STD/ADA and LOA.
• Complete EDD claims in the state of CA.
• Keeping up to date with State and Federal laws on leave. regulations.
• Send Medical Records to third party administrators.
• Communicate with third party administrators as well as complete. paperwork for patient’s leave.
• Update all physicians with new and current situations and assist. with policies and legal guidance.
• Send notes to patient’s employers for their leave.
• Complete spouse / Caregiver forms for any type of leave.
• Complete surgery forms for any type of leave.
• Charge patient processing fees for claims.
Education
08/2011-05/2014
General Education, High School Diploma
Telesis Preparatory Academy, Lake Havasu City
08/2015
Phlebotomy, CPT 1
Regan Career Institute, El Monte
Courses
08/2010
Microsoft
08/2010
Excel
08/2010
PowerPoint
02/2019
Athena Net
02/2019
Word
01/2022
EDD