Generative Ai Engineer

****.********@*****.*** linkedin.com/in/philwaligora/

Phil Waligora

Principal AI Engineer

Seattle, Washington 425-***-****

With a strong background as a Principal AI Engineer, Phil Waligora brings over 23 years expertise in generative AI prompt engineering, Java, C#, and object-oriented languages, and relational databases. He consistently delivers products with regular cadence and high quality. His career highlights include designing and implementing Einstein GPT, coordinating engineering efforts for GA release, and developing REST APIs for generative AI integration with Salesforce products. Phil's leadership as an Engineering Director resulted in successful product launches, the development of REST API suites, and the expansion of Salesforce's presence in India. He also has experience as an Engineering Lead at Microsoft, where he shipped location-based apps, built music catalog pipelines, and fixed networking security issues. Phil holds a B.S.E in Computer Engineering from the University of Michigan and has certifications in Salesforce administration, development, and cross-cloud integration. His accomplishments include awarded patents, successful pilot implementations, and saving a multimillion-dollar deal. Career Summary

Generative AI Prompt Engineering Java, C#, and Object-Oriented Languages

Relational Databases (Oracle, SQL

Server)

Software Quality (Design, JUnit,

Functional, Perf)

REST API Design & Development System Architecture Design Backend Development Distributed Systems Customer Engagement Internal Communication Mentorship Technical and Product Leadership Skills

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Designed and implemented Einstein GPT, a groundbreaking AI solution that allows customers to securely integrate CRM data with prompts to OpenAI and other providers, revolutionizing data grounding capabilities. Successfully delivered the Beta Einstein GPT product within four months, achieving full general availability to all customers in under a year, showcasing exceptional project management and execution skills. Coordinated the efforts of 15 engineers across four teams to ensure the successful release of the GA version, demonstrating strong leadership and team management abilities.

Developed and designed two REST APIs that enable internal and external customers to seamlessly interact with LLM, empowering Salesforce developers to integrate generative AI directly into their products. Leveraged my APIs to enable generative features in Salesforce Flow, Sales Cloud Email Composer, and Service Cloud chatbots, enhancing the functionality and value of these products. Served as the Lead Architect for the Sales Engagement feature set, opening up a new revenue stream for Salesforce in the Inside Sales market, showcasing strategic thinking and business acumen. Designed a comprehensive full-stack solution for Sales Engagement, including the data model, public APIs, core UI elements, and execution engine, ensuring a seamless and user-friendly experience. Successfully delivered the first Salesforce Workflow engine specifically targeted for Standard Users, expanding the accessibility and usability of the platform.

Continuously improved the Sales Engagement product over five years, resulting in thousands of customers and millions of users, driving significant business growth and customer satisfaction. Engineered upgrades to the execution engine, increasing its capacity from 10K concurrent sessions to 1M concurrent sessions without any downtime or regression, ensuring scalability and performance. Recognized for my contributions with US patents 10,956,413 and 10,708,388, highlighting my innovative and impactful work in the field of Sales Engagement.

Successfully piloted and implemented the adoption of Git over Perforce for 200+ engineers within a senior vice president level, significantly improving engineering productivity and collaboration. Implemented several APIs required for a strategic partnership with Microsoft, enabling seamless integration between Salesforce and Office 365, enhancing the value and functionality of both platforms. Rescued a $10M+ deal with an established enterprise customer by addressing and resolving issues with an existing Email integration project, demonstrating problem-solving skills and customer focus. Work experience

Principal AI Engineer 2014 Present

Salesforce

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Led and managed a diverse team of 18 engineers, including 2 managers, located in the US, Canada, and India, fostering collaboration and driving successful project outcomes. Oversaw the development and launch of Salesforce Chatter, which became the most successful product launch in company history, driving user engagement and enhancing collaboration within the Salesforce platform. Spearheaded the development and implementation of Salesforce's first REST API suite, powering the entire UI SDK of Salesforce and enabling seamless integration with external applications and services. Developed and executed a comprehensive hiring strategy for the Salesforce Seattle office, resulting in exponential growth from an initial team of 3 engineers to a current population of over 5000, ensuring the availability of top talent to support company growth.

Built a high-performing team from scratch and devised a plan to expose large data solutions, such as HBase and Hadoop, as part of the public Salesforce Platform. This led to the creation of Salesforce Big Objects, enabling customers to efficiently operate on datasets exceeding 1 billion records.

Expanded Salesforce's presence in India by establishing a team and laying the foundation for future growth. The original Hyderabad office, with a dozen employees, has now grown to house thousands of engineers across multiple cities, contributing to the company's global success.

Maintained consistent and effective communication with stakeholders at all levels, ensuring clarity and alignment of goals and objectives.

Diligently proofread all official documentation and materials, ensuring accuracy, professionalism, and error-free presentation.

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Led a team of 8 engineers, overseeing the development and implementation of Location Based Services, Subscription Based Entertainment Offerings, MSN Authentication, and Windows Security improvements. Successfully shipped a location-based app across dozens of SKUs for Windows Mobile Devices, expanding the reach and accessibility of our services.

Designed and built a robust music catalog pipeline, including data ingestion, data storage, subscription management, and a REST API into the catalog, improving the efficiency and functionality of our music offerings. Implemented an intuitive administrator toolset, enabling internal designers to program the XBox Live Storefront, enhancing the user experience and driving increased engagement.

Developed a VOIP service that integrated with MSN Messenger, allowing for calls on public PSTN networks such as ATT, Orange, and Verizon, expanding the communication capabilities of our platform. Successfully resolved several networking security issues with Windows XP, Windows Server 2003, and Windows Vista, ensuring the safety and integrity of our users' data.

Maintained clear and concise documentation throughout the development process, facilitating seamless knowledge transfer and collaboration among team members.

Engineering Director 2009 2014

Salesforce

Engineering Lead 2001 2009

Microsoft

Salesforce Administrator, Salesforce Developer, Cross-Cloud Integration

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Education and Certifications

Salesforce Trailhead

Salesforce Ranger

University of Washington 2003 2005

MBA, Technology Management

University of Michigan 1997 2001

B.S.E, Computer Engineering

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