Customer Service Representative
Resume:
Palmer, AK *****
Cell 907-***-****
****************@*****.***
CAPABILITIES
High-performing team member, organized, professional, and communications expert.
Entrusted by management to conduct standard duties as needed.
Now ready to leverage skills to support corporate goals and customer requirements.
PROFESSIONAL EXPERIENCE & ACHIEVEMENTS
Customer Service Representative, Auto Zone 05/2024 to Present
Anchorage, Alaska
Customer Service: Serves customers by answering questions in person or on the phone and refers customers to other departments’ services as necessary. Completes special requests by assisting with logistics operations, stock clerk, and complete daily duties as a decluttering specialist.
Complied with company operations and security procedures by participating in all dual-control functions, maintains customer confidence, and contributes to team effort by accomplishing related matters as needed.
Extras: Make sure office safety procedures are within regulations and followed by all. Coordinate and communicate with customers, vendors, and crew members on multi-line phone system and document all communications utilizing a computer network(s).
Tour Guide, Alaska Native Heritage Center 06/2023 to 09/2023
Anchorage, Alaska
Customer Service/Tour Guide: Provided informational guided tours to individuals and groups of people by answering questions about related information and refers customers to other department services as necessary.
Complied with company operations and security, maintains customer confidence, and contributes to team effort by accomplishing related matters as needed.
Hydroponic Harvester, Alaska Seeds of Change 06/2022 to 08/2022
Anchorage, Alaska
Hydroponic Harvester: Hydroponic specialists that grew plants without soil, generally growing the plants in a solution of water and nutrients.
EDUCATION
Hight School Diploma: Benny Beson High School, General Education (2023-Graduate)
PROFESSIONAL DEVELOPMENT & ADDITIONAL TRAINING
Alaska Food Server Card
Microsoft Office Proficient
Type 60+ words a minute
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