Customer Service Representative

BRITTANY S. BAKER

Raleigh, NC · 919-***-****

************@*****.***

Seeking a position that will allow me to utilize my expertise to positively impact the success of the organization

EXPERIENCE

NOVEMBER 2021- PRESENT

MEMBER SERVICE / INSURANCE SPECIALIST

Mckesson (remx) raleigh, nc

Inbound & Outbound calls to members and providers

Manage member accounts.

Assisting members with medication refills

MARCH 2015- SEPTEMBER 2021

RURAL MAIL CARRIER

UNITED POSTAL SERVICES, WENDELL, NC

Sort and distribute mail

Uphold all company rules and policies

NOVEMBER 2013-JANUARY 2015

CASHIER/CUSTOMER SERVICE

WAL-MART SUPERCENTER RALEIGH, NC

Uphold all company rules and policies

Upkeep the store and assisted with stocking shelves

MARCH 2012-NOVEMBER 2013

CUSTOMER SERVICE REPRESENTATIVE

ACS

Uphold all company rules and policies

Manage customer accounts

Quality Analysis

EDUCATION

JANUARY 2012

HIGH SCHOOL DIPLOMA, leesville Road High School

GPA 3.2

SKILLS

Proficient in Word, Excel, Access, and PowerPoint

REFERENCES UPON REQUEST

Contact this candidate