Assistant Manager Customer Service

R. JOSHUA MOBLEY

PO Box **, Shutesbury MA - 413-***-****

******.******.******@*****.***

WORK EXPERIENCE

04. 2000 – present

Joshua Tree Landscaping

Hadley, Massachusetts

Owner/operator

As owner and operator of my own landscaping company I oversee the entire business, including daily operations, grounds maintenance, and accounts receivable. I have made significant strides in establishing customer relations here by ensuring my current clients and potential prospects are receiving the most secure, appropriate, and positive experience for their landscaping needs.

01. 1997 – 12. 1999

Bookstar

Scottsdale, Arizona

Assistant Manager

Book knowledge/buying, store management, overseeing all departmental employees and cashier’s duties.

05. 1990 – 08. 1996

Blockbuster Video

Phoenix, Arizona

Assistant Manager

Started as a part-time customer service representative, and then gradually moved up to assistant manager. Responsibilities included customer service, cash handling, and movie knowledge.

EDUCATION

01. 2000 – 07. 2001/06. 2019 – 08. 2019

Graduated with a Bachelor of Arts in Communication from the University of Massachusetts

09. 1994 – 05. 1995

Studied English and Film Studies at Scottsdale Community College

09. 1992 – 05. 1994

Studied Broadcasting and Psychology at Northern Arizona University

VOLUNTEER/EXTRA CURRICULAR

02. 2019 – 05. 2019

Shelburne Falls & West County Independent

Contributing journalist

Writer of informative and editorial articles covering the Hilltowns of Western Massachusetts

11. 2012 – 12. 2012

A Shot of Theater

Contributing playwright

Writer of one-act play for live theater performance

10. 2011 – 12. 2011

Meat for Tea

Contributing writer

Published short story in Volume 7, Issue 1

02. 2007 – 11. 2007

Northampton Media

Contributing writer

Editorials and creative non-fiction on life in Northampton, Massachusetts

10. 2006 – 11. 2006

Upstreet, Vol. 1

Contributing writer

Published short story in Berkshire County based anthology series

01. 2000 – 07. 2001

University of Massachusetts-Amherst

DEFA (Deutsche Film Aktiengesellschaft) Film Library

Archivist and Grant-Writer

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