€ Sent
Huma Murtaza
Customer Support
2) 5Ge am)
N WM
Van NuysCA91406 @
**********@*******.***
am keen to join a team of reputable people and a dynamic organization, where can utilize my customer service
skills. ike to obtain a challenging position to help and serve people in the best way I can while driving the overall
success and profitability of the business
PROFESSIONAL EXPERIENCE
© ISAEmployee
Customer Service
2017 Van Nuys, California
Achievements/Tasks
+ Calling Urdu speakers and taking surveys.
+ Collecting data.
+ Discussing and reporting daily calls and
quotas
O LAX
Volunteer
2015-2017 Los Angeles, California
Achievements/Tasks
+ Directing passengers of locations.
+ Taking people for ticketing.
+ Providing information to passengers.
© KMD Hospice Private Care Giver
Volunteer
2013-2014 Northrige
Achievements/Tasks
+ Translating for patient from Urdu to English.
+ Taking care of the patient's needs.
+ Assisting other nurses
© Volunteer at West Valley Health Center
Coordinator
2010-2012 Raseeda
Achievements/Tasks
+ Providing customer care service.
+ Supervising.
+ Managing and organizing work on behalf of
the manager.
o 5
EDUCATIONAL BACKGROUND
High School ( Secondary School
Certificate)
1982 Karachi, Pakistan
‘SKILLS
+ Multilingual (English, Hindi and
Urdu).
+ Positive and energetic work
attitude with ability to work in a
fast-paced environment.
+ Basic computer skills.
LANGUAGES.
English
Professional Working
Hindi
Fluent
Urdu
Native Language
Q 4