BRITNI AHLERS
Advanced Customer Service Representative
Very loyal and dedicate individual in Customer Service for 10+ years. Have Substantial experience in Microsoft Office, including Word, Outlook & Excel.
I am passionate about my work and try to please, help, and guide every customer or employee who reaches out to me.
************@*****.***
Computers
Drawing
Sports
Animal Rescues
Coal City High School
2003 -2007
High school diploma, cheerleading, art finalist, website design, multiple computer classes and 75wpm typing.
Professional Choice Hair Academy
2007-2009
Top in my class and graduated with a Cosmetology Certificate
SC Data Center- Advanced Customer Service Representative
2020-present
Trained to take payments, place orders, and handle every day Customer needs. 2 years of Advanced, where I did all returns, data entry, and
helped every day customer issues. Also, I did technical & Hata fixes for all employees.
Bullpen Sports Bar - Manager/Bartender
2014-2023
Serving and communication with Customers. Making/Cancel orders, Money handling, and keeping up with the Company website.
Partnership Concepts. – Assistant/ Data entry
2005-2009
Helped with filling, mailing, scanning papers, data entry and re-entering them on word/excel.
Skills
Microsoft Office – 10+ years
Customer Service 10+ years
Computer software knowledge of 5+ years
Citrix, Ping, Pega, Bluezone 4+ years