Kitchen Manager General
Resume:
Stephan Phillips
Meridian, ID 83646
***********@*****.***
EXPERIENCE
MOD Pizza, Boise ID — General Manager
SEPTEMBER 2019 – June 2024
Increased sales by 10.2% each year and reached an overall sales increase of 51.3% focusing on proper training of skills and production as well guest satisfaction and forward-facing interaction
Applebee’s, Boise ID — Kitchen Manager
2015-2019
As the kitchen manager I was responsible for scheduling within labor goals and standards. Increased sales by .98% first year by delivering our best products through food quality very stringent standards
As the Peoples Manager I helped create the perfect atmosphere and morale for us to take our sales to .98% guest satisfaction was 94%-97%. Bar sale increased by 4% focusing on proper pours, suggesting handcrafted cocktails, bar presence and overall satisfaction
Red Robin, Boise — Kitchen Manager
2007-2015
Working at all our local stores in this time frame quickly became a trainer certifying in my first year. I quickly became the kitchen manager. My ability to find errors on our P&L and correcting them helped create a 26-27% food cost. Labor model averaged 7-9% of overall sales.
EDUCATION
ITT Technical Institute, Boise — CNS
2001-2002, 2004-2006
Achieved and obtained AA in certified network certification.
SKILLS
Excellent customer service skills
Excellent ability in creating and motivating team through training and execution
Excellent money managing by Increasing sales through great customer retention
Strong decision-making capabilities.
Excellent communication, collaboration, and delegation skills.
Excellent ability to obtain and meet financial goals of the business by increasing productivity challenges
AWARDS
Applebee’s Employee of the Month.
Red Robin Employee of the Month
LANGUAGES
English
Contact this candidate