Customer Service Representative

Vi r a l P a t e l

734-***-**** **************@*****.***

Southgate, MI 48195

S U M M A RY Dedicated Customer Service Specialist providing skills to prioritize and

multi-task in fast-paced working environment. Successfully works as part

of team to reach personal and business goals. Known for successfully

handling escalated customer support issues.

SKILLS • Complaint resolution • Appointment Scheduling

• Information Security • Consultative Sales

EXPERIENCE Customer Service Representative 08/2005 - 08/2007

jalaram orthopedic hospital Dharmaj, Gujarat

• Answered customer inquiries and provided accurate information

regarding products and services.

• Provided excellent customer service to resolve customer complaints in

a timely manner.

• Assisted customers with product selection, ordering, billing, returns,

exchanges and technical support.

EDUCATION AND

T R A I N I N G

Bachelor of Commerce: Business Management 06/2005

Sardar Patel University, Anand, gujarat

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