Project Management Customer Service

RO

ROGELIO OROZCO

*****************@*****.*** 323-***-**** Brighton, CO 80601

Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Contract Management

Vendor Sourcing

Inventory Control

Project Planning

Project development

Project Management

Project tracking

Construction management

Commercial construction experience

Customer Relations

Project Scheduling

Budget Control

Jlr Construction Brighton, CO

Project Manager

02/2019 - Current

Implemented effective communication protocols between internal teams working on different aspects of a given project.

Participated in cross-functional teams responsible for developing innovative solutions for complex problems.

Provided guidance to team members regarding tasks assigned to them. Managed multiple projects with competing deadlines simultaneously. Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.

HomeAdvisor Golden, Colorado

Inside Sales Representative

06/2013 - 02/2019

Assisted in resolving customer complaints in a prompt manner. Provided training sessions for new employees on company policies, procedures and best practices.

Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.

Developed and implemented strategies to increase sales volume. Developed and maintained relationships with key customers to ensure customer satisfaction.

Conducted cold calls to generate new business leads. Anthem College - Bryman School Aurora, CO

Associate of Science in Surgical Technology

10/2012

Summary

Skills

Experience

Education and Training

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