Scrum Master Project Manager

Agile Project Manager Scrum Master

Certified PMP, Safe Agile Certified with over 13 years of experience in managing IT Projects within large, complex departments and business units in various industries. Extensive expertise in Agile project management, Scrum methodologies, process improvement, and project coordination. Proven track record in delivering projects on time and within budget, leading cross-functional teams, and driving continuous improvement initiatives. Strong analytical, communication, and leadership skills, with a focus on enhancing team performance and maintaining business continuity.

Technical Skills

Agile Methodologies: Scrum, Kanban, SAFe, Lean

Project Management Tools: Jira, Trello, Azure DevOps, MS Project

Facilitation: Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives

Process Improvement: Continuous Integration/Continuous Deployment (CI/CD), Lean Six Sigma

Collaboration Tools: Confluence, MS Teams, Slack, Zoom

Reporting & Analytics: Burn-down/Burn-up Charts, Velocity Tracking, KPI Dashboards

Coaching & Training: Agile Coaching, Team Building, Conflict Resolution

Documentation: User Stories, Acceptance Criteria, Product Backlog Management

Education & Training

Master’s in business administration (MBA), Louisiana State University Shreveport

BS in Business Management, Western Governors University

Certifications:

Project Management Professional (PMP)

Certified Information Systems Auditor (CISA)

Six Sigma Green Belt

SAFe® Agile Certification (Scrum)

Career Overview

Agile Project Manager/Scrum Master IGT

February 2020 – Present

Facilitated Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews.

Coordinated cross-functional teams to ensure successful delivery of project milestones.

Managed and prioritized product backlog, ensuring alignment with business goals and stakeholder expectations.

Removed impediments and blockers to ensure smooth project execution and delivery.

Tracked and reported team progress and performance metrics to stakeholders.

Fostered a culture of continuous improvement by implementing feedback loops and iterative development practices.

Coached team members on Agile best practices and methodologies.

Environment: Agile and Waterfall

Agile Project Manager/Scrum Master Wells Fargo Bank

March 2017 – Feb 2020

Led Agile transformation initiatives, transitioning teams from Waterfall to Agile methodologies.

Facilitated Scrum ceremonies and coached team members on Agile principles and practices.

Managed project timelines, ensuring timely delivery of software releases and product increments.

Collaborated with product owners to refine and prioritize the product backlog.

Monitored team performance and implemented process improvements to enhance efficiency and productivity.

Coordinated with stakeholders to gather requirements and ensure alignment with project objectives.

Conducted regular sprint reviews and retrospectives to drive continuous improvement.

Environment: Agile and Waterfall

Agile Project Manager/Scrum Master Dignity Health - Population Health

August 2015 – March 2017

Facilitated Scrum ceremonies and ensured adherence to Agile processes.

Worked closely with product owners to define and prioritize user stories and backlog items.

Removed impediments and facilitated communication between team members and stakeholders.

Tracked project progress using Agile metrics and tools, providing regular updates to management.

Led cross-functional teams in the delivery of healthcare projects, ensuring compliance with industry standards.

Fostered a collaborative team environment, promoting transparency and accountability.

Conducted Agile training sessions to enhance team knowledge and skills.

Environment: Agile and Waterfall

Agile Project Manager/Scrum Master Mountain Park Health Center

June 2013 – August 2015

Led Agile teams in the implementation of Electronic Health Records (EHR) systems.

Facilitated daily stand-ups, sprint planning, and retrospectives to ensure project alignment.

Collaborated with stakeholders to gather requirements and prioritize the product backlog.

Identified and mitigated risks and impediments to ensure successful project delivery.

Provided coaching and guidance on Agile methodologies to team members.

Tracked and reported project progress and performance metrics to senior management.

Promoted a culture of continuous improvement and iterative development.

Environment: Agile and Waterfall

Agile Project Manager/Scrum Master United Health Group

Feb 2009 – June 2013

Managed Agile projects for state implementations and platform upgrades.

Facilitated Scrum ceremonies and ensured effective communication within the team.

Collaborated with product owners to define and refine the product backlog.

Tracked project progress using Agile tools and metrics, providing regular updates to stakeholders.

Identified and removed impediments to ensure smooth project execution.

Led cross-functional teams in the delivery of healthcare solutions, ensuring alignment with business goals.

Conducted Agile workshops and training sessions to promote best practices.

Environment: Agile and Waterfall

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