Customer Experience Service

MN

PROFILE

I am an online Student at Texas A&M San Antonio studying biology. I am very passionate about my education and communicating with those around me.

SKILLS

Fast learner

Technical skills

Communication and leader skills

Customer experience

Active listener

Team player

Friendly attitude

Money handling

Microsoft edge

High volume phone calls

Schedule building

MARY NETTLES

*************@*****.***

210-***-****

EXPERIENCE

Secretary. Donaho & Dockery law firm. May 2021 – Feb 2022

As a secretary at this firm, I answered all phone calls and helped clients with scheduling appointments and payments. I also built the attorneys schedule, planning court dates and consultations.

SERVER • CHILIS • MARCH 2022 – FEB 2023

I served at Chilis Bar & Grill, providing a friendly, upbeat customer experience, and ensuring prompt service by maintaining a high level of energy and enthusiasm for every guest.

Barista. Starbucks. Oct. 2022 – March 2023

Experienced barista with a passion for crafting specialty coffee beverages and delivering exceptional customer service. I enjoyed utilizing my skills in coffee preparation, customer engagement, and teamwork.

Server. Southerleigh. March 2023 – Aug. 2023

I served with the Southerleigh company and made sure to greet my guests within a reasonable time frame and provide an unforgettable experience.

Server. Toasted Yolk. Aug. 2023 – current

I am currently a server at The Toasted Yolk where I ensure a positive environment for all the guests. I manage multiple tables and take care of all the requests the guests make.

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